Difference between revisions of "PinePhone (Pro) Keyboard"

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→‎Troubleshooting: More information
(→‎Troubleshooting: More information)
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=== Troubleshooting ===
=== Troubleshooting ===
{{Under construction}}
There are multiple possible issues user could face. It is recommend to check the following most common issues and their solutions and workarounds. <!-- === Missing support in the operating system === -->
There are multiple possible issues user could face. It is recommend to check the following most common issues and their solutions and workarounds. <!-- === Missing support in the operating system === -->


==== Pogo pins not making proper contact ====
==== Pogo pins not making proper contact ====
Under certain scenarios the keyboard's contacts are not making proper contact with the pogo pins of the phone. To address the issue:
Under certain scenarios the keyboard's contacts are not making proper contact with the pogo pins of the phone. To address the issue:


* Apply '''slight''' pressure in the upper mid of the PinePhone's backside until the plastic holder pin towards the upper middle of the keyboard cover, until an audible click can be heard
* Power down the phone!
* If that solution does not work, a shim under the keyboard's contacts might be required, as explained [https://xnux.eu/pinephone-keyboard/faq.html#ts FAQ troubleshooting section]. See also this [https://freiburg.social/system/media_attachments/files/107/684/243/421/870/279/original/a5e9c68ff3510ec8.jpeg photo of where to place the shim]
* Apply '''slight''' pressure in the upper mid of the PinePhone's backside until the plastic holder pin towards the upper middle of the keyboard cover, until an audible click can be heard.
* Make sure the contacts and pogo pins are clean and the pogo pins can be slightly pressed individually.
* If the above does not work, a shim under the keyboard's contacts might be required, as explained [https://xnux.eu/pinephone-keyboard/faq.html#ts FAQ troubleshooting section]. See also this [https://freiburg.social/system/media_attachments/files/107/684/243/421/870/279/original/a5e9c68ff3510ec8.jpeg photo of where to place the shim]


==== Top row is less responsive ====
==== Top row is less responsive ====
The keys of the top row may be less responsive. The issue can be worked around by adding inserts to the underside of the top row key caps to decrease the travel distance. More details regarding the workaround can be found in the corresponding section of the FAQ page of the developer megi: https://xnux.eu/pinephone-keyboard/faq.html#ts


== Safety ==
== Safety ==
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