Difference between revisions of "Pinebook Pro Troubleshooting Guide"

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* The eMMC may have come loose during shipment. [[Pinebook Pro#Accessing the Internals - Disassembly and Reassembly|Open the back]] and verify that the eMMC is firmly seated.
* The eMMC may have come loose during shipment. [[Pinebook Pro#Accessing the Internals - Disassembly and Reassembly|Open the back]] and verify that the eMMC is firmly seated.
* You may want to try unplugging the SD card daughterboard ribbon cable and see if it powers on (remove the battery and peel off a bit of the tape before unplugging it to avoid damage). If it does, try reseating it on both sides. It might have come loose during shipping.
* You may want to try unplugging the SD card daughterboard ribbon cable and see if it powers on (remove the battery and peel off a bit of the tape before unplugging it to avoid damage). If it does, try reseating it on both sides. It might have come loose during shipping.
* It's possible that your eMMC is empty from the factory. Simply create a [[Pinebook_Pro#Pinebook_Pro_images|bootable SD card]] and see if your Pinebook Pro boots. If so, you can then write an OS image to the eMMC.
* It's possible that your eMMC is empty from the factory. Simply create a [[Pinebook_Pro#Pinebook_Pro_images|bootable SD card]] and see if your Pinebook Pro [[Pinebook_Pro#Boot_sequence_details|boots]]. If so, you can then [[NOOB|write]] an OS image to the eMMC.


== Pinebook Pro will not power on after toggling the eMMC enable/disable switch ==
== Pinebook Pro will not power on after toggling the eMMC enable/disable switch ==