Difference between revisions of "Pinebook Pro Troubleshooting Guide"

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=Sound=
=Sound=


== Sound issues ===
== Sound issues ==
* Many reports of no sound are due to the OS, incorrect settings, or other software problems (eg. PulseAudio). So first test to see if it is a software or hardware problem, by trying another OS via SD card.  (For example, if Debian is installed on the eMMC, try Ubuntu on SD.)  
* Many reports of no sound are due to the OS, incorrect settings, or other software problems (eg. PulseAudio). So first test to see if it is a software or hardware problem, by trying another OS via SD card.  (For example, if Debian is installed on the eMMC, try Ubuntu on SD.)  
* If you cannot get sound from the headphone jack, but can get sound from the speakers, then the headphone / UART console switch may be set to the UART mode. You can open the back and check the position of the switch. If set to UART mode, switch it to headphone mode. See the parts layout for the location and correct position of the switch.
* If you cannot get sound from the headphone jack, but can get sound from the speakers, then the headphone / UART console switch may be set to the UART mode. You can open the back and check the position of the switch. If set to UART mode, switch it to headphone mode. See the parts layout for the location and correct position of the switch.