Difference between revisions of "PineTab2 FAQ"

From PINE64
Jump to navigation Jump to search
(Remove How-to and FAQ from PineTab2 page and recreate them here.)
 
m (Formatting)
Line 103: Line 103:
=== General ===
=== General ===


==== How does the Tablet compare to a Pinebook Pro? ====
==== How does the PineTab2 compare to a Pinebook Pro? ====
It's slower, as it is intended to be a successor to the PineTab1, not the Pinebook Pro. It'll still handle web browsing, video playback and documents fine though.
It's slower, as it is intended to be a successor to the PineTab1, not the Pinebook Pro. It'll still handle web browsing, video playback and documents fine though.


Line 170: Line 170:
On the default Arch Linux Arm: Widevine, using the `widevine-aarch64` package in the AUR is working, and was demonstrated on the PineTab2 using Paramount+ and Disney+. Install it (`yay -S widevine-aarch64`), run the included register script to get Firefox to recognize it, and it should start working.  
On the default Arch Linux Arm: Widevine, using the `widevine-aarch64` package in the AUR is working, and was demonstrated on the PineTab2 using Paramount+ and Disney+. Install it (`yay -S widevine-aarch64`), run the included register script to get Firefox to recognize it, and it should start working.  


== Shipping ==
=== Shipping ===
=== I did not receive an order confirmation ===
==== I did not receive an order confirmation ====
Check your "spam" folder. It was reported that some users did not receive an order confirmation. You will also still get a shipping notification when the device ships out, even if you didn't get an order confirmation email.
Check your "spam" folder. It was reported that some users did not receive an order confirmation. You will also still get a shipping notification when the device ships out, even if you didn't get an order confirmation email.


=== When does the tablet ship? ===
==== When does the tablet ship? ====
For up-to-date information when the shipping date is estimated, see the edits in the corresponding forum thread.
For up-to-date information when the shipping date is estimated, see the edits in the corresponding forum thread.


=== It is shipping day but I did not receive a shipping notification ===
==== It is shipping day but I did not receive a shipping notification ====
For shipments with DHL, the shipping notification is sent out as soon as the packet reached DHL's warehouse and scanned (it can take up to 24 hours after scanning after the shipment is added to DHL's database). For all other shipments (via Ascendia) the notification is sent out sometime after shipment.
For shipments with DHL, the shipping notification is sent out as soon as the packet reached DHL's warehouse and scanned (it can take up to 24 hours after scanning after the shipment is added to DHL's database). For all other shipments (via Ascendia) the notification is sent out sometime after shipment.


=== What about import taxes? ===
==== What about import taxes? =====
Import taxes have to be paid by the buyer depending on the jurisdiction of the country of the buyer. Please check with your local laws if there are import taxes to pay and if so how to do the tax filing.
Import taxes have to be paid by the buyer depending on the jurisdiction of the country of the buyer. Please check with your local laws if there are import taxes to pay and if so how to do the tax filing.


[[Category:Rockchip RK3566]]
[[Category:Rockchip RK3566]]

Revision as of 00:35, 19 July 2023

This is a collection of tutorials and frequently asked questions for the PineTab2.

Tutorials

Putting the Device into Maskrom Mode

To recover from a bad eMMC/SPI flash, plug the included debug adapter into the charging USB-C port and switch the white switch to its "ON" position to bypass eMMC/SPI boot. This tries to boot from SD, and if no SD is inserted, enters Maskrom mode.

Networking using USB

Until the internal BES2600 WIFI has a stable driver, the community suggests that you connect using USB. This section summarizes the more detailed information in File:PineTab2 USB Guide.pdf, which covers connecting via a tethered Android phone, a suitable USB WIFI adapter, a wired USB Ethernet adapter, and a tethered iOS device.

Selecting a USB WIFI Adapter

Insert a supported WIFI dongle in the upper USB port, using a USB-C to USB-A adapter as necessary. As a general rule, single state adapters are recommended. Even better, select one from this list: https://github.com/morrownr/USB-WiFi/blob/main/home/The_Short_List.md

If you must use a multi-state adapter and it isn't recognized by the kernel, you can try ejecting the device. This should force it back into adapter mode. If this does not work, you can try installing usb_modeswitch to troubleshoot. You will need to temporarily use another method to get internet (such as phone tethering below) or load the package on an SD card to install it.

Performing USB Tethering with an Android Phone

This guide simply describes HOW to undertake this option. The user is responsible for ensuring that their wireless plan permits such use, and for any fees incurred.

You can use an Android phone as a network adapter.

You'll need:

  • An Android phone
  • A USB OTG adapter (or the USB-C to USB-C cable)
  • Some knowledge of your variation of Android

Do the following in order:

  • Plug in the device to the PineTab2 using the USB cable and a USB OTG adapter
  • On your android phone, open the settings app (specifics from here may vary on version)
    • Navigate to "Network & Internet"
    • Navigate to "Hotspot & Tethering"
    • Tap on "USB Tethering"

You should now see a new network interface on the PineTab2.

Performing USB Tethering with an iPhone

Prerequisite:

On the iPhone make sure that Settings -> Personal Hotspot -> Allow others to join is turned on.

  1. Use an Lightning (Apple) to USB-C (Pinetab2) cable to connect the devices.
  2. In the Pinetab make sure to use the USB-C port next to the volume keys.
  3. Once the cable is connected open your iPhone.
  4. You will see a request to trust the new device. Trust it.
  5. Confirm by typing in your Apple Device PIN

This should be it. The Pinetab2 will show you the new device and the network connects to `Wired connection 1`

Make sure to open the iPhone once you reconnect.

Performing USB Tethering with a KaiOS phone

This guide simply describes HOW to undertake this option. The user is responsible for ensuring that their wireless plan permits such use, and for any fees incurred.

You can use a KaiOS phone for mobile Internet use with your PineTab2.

You'll need:

  • A KaiOS phone
  • A USB OTG adapter (hama #00200311 tested)
  • Your device’s charging cable
  • Some knowledge of your KaiOS phone

Do the following in order:

  • Plug the device into the PineTab2 using the USB cable and a USB OTG adapter
  • On your KaiOS phone, open settings (specifics from here may vary on version)
  • Navigate to "Network & Connectivity"
  • Navigate to "Internet Sharing"
  • Select "USB" and select On under USB tethering (Note: This option will be greyed out unless connected to the PineTab2)

You should now see a new network interface on the PineTab2 and it should show a wired connection icon.

Screen Rotation

Auto-rotating the Screen

Auto-rotation is handled by your operating system. However, the following general steps should work on distributions that support iio-sensor-proxy:

  • To enable auto-rotation, install the iio-sensor-proxy package: sudo pacman -S iio-sensor-proxy and reboot.
  • Some desktop environments, such as KDE, default to only allowing screen rotation while in tablet mode (detached from the case.) To enable it with the keyboard attached, go to System Settings-->Display and Monitor-->Display Configuration-->Uncheck "Only when in tablet mode" and click "Apply."

Rotating the Login Screen

Login screen orientation is handled by your operating system. Below are the instructions for the SDDM login screen that ships with the factory image:

By default, the login screen is set to display in portrait mode. If you wish to change it to landscape mode to match the keyboard while in the case, use the following steps (Credit to chzbacon) :

  • Install necessary software: sudo pacman -S xorg-xrandr xorg-xinput
  • Edit /usr/share/sddm/scripts/Xsetup. For example, using nano: sudo nano /usr/share/sddm/scripts/Xsetup and add the following two lines to the end of file:
    • xrandr --output DSI-1 --mode 800x1280 --rate 60.00 --rotate right
    • xinput set-prop "pointer:Goodix Capacitive TouchScreen" --type=float "Coordinate Transformation Matrix" 0 1 0 -1 0 1 0 0 1
  • Now edit /etc/sddm.conf.d/sddm.conf, for example: sudo nano /etc/sddm.conf.d/sddm.conf and add the following two lines (case sensitive):
    • [X11]
    • DisplayCommand=/usr/share/sddm/scripts/Xsetup
  • Reboot, and your login screen should now display in landscape mode.

Frequently Asked Questions

General

How does the PineTab2 compare to a Pinebook Pro?

It's slower, as it is intended to be a successor to the PineTab1, not the Pinebook Pro. It'll still handle web browsing, video playback and documents fine though.

What is the Performance of the PineTab2 compared to the PineTab-V?

The PineTab2 is notably faster than the PineTab-V. You can see this by comparing the Quartz64 sbc-bench results to the Star64 ones. Performance should not be a factor of consideration when purchasing a PineTab-V.

I am a casual user with minimal Linux experience. Is this device for me?

The PineTab 2 is considered early release at this point, and the community is expected to develop support for it over time. For example, the PineTab2#Known_Issues page details several features that are not yet fully working.

You may at times need to troubleshoot this device and some development experience is ideal if you want to realize the tablet's full potential at this stage. However, if you feel up to the challenge and want to learn while joining a great community, you are more than welcome!

Please join one of our chat platforms, the community is always happy to help!

What works, what doesn't?

Please see PineTab2#Known_Issues.

I only know Python, can I help with drivers?

Yes, if you learn C first. Otherwise, no. (This response isn't trying to be snarky, this question was asked so many times it really needed to be here.)

Hardware

Does the Tablet support a Pen?

No, adding a digitiser for pen inputs would make the price too high.

Is there SPI Flash?

Yes! A 128 Mbit flash chip (sk25lp128) is reportedly present on production devices.

Software

What operating systems are currently available?

The PineTab2 uses ARM operating systems. Please see PineTab2 Releases for a current list of software releases.

How can I install an operating system on the SD card / eMMC?

See Installation Instructions.

Can I run Android on it?

Theoretically yes, practically there's little chance anyone wants to make a well-supported Android build for this device. If you're looking for an Android tablet, buy any mainstream tablet, you'll get better value for your money.

However, if you just need to run a few simple android apps, you might want to have a look at Waydroid which can be installed on Arch Linux ARM using the following command: sudo pacman -S waydroid

Booting

What's the boot order for SD cards and eMMC?

The SPI and the internal memory (eMMC) have a higher boot priority than the microSD card. Please see the boot priority page for more detailed information.

Can I install a different OS on my PineTab2?

Yes! While all PineTab2 come with an OS preinstalled, you are free to use any OS on the integrated storage (the eMMC) or an SD card. See Installation Instructions and PineTab2 Releases for how to install them.

Bluetooth

The Bluetooth isn't working

The BES2600 Bluetooth driver still needs to be implemented. Please see the #Networking Using USB section above for a workaround.

Wi-Fi

The Wi-Fi isn't working

The BES2600 Wi-Fi driver needs major cleanup and bugfixing: at the moment it causes system crashes. Please see the #Networking Using USB section above for a workaround.

Video

Can PineTab2 play back DRM content such as Netflix?

Yes, though the specific implementation depends on your installed operating system.

On the default Arch Linux Arm: Widevine, using the `widevine-aarch64` package in the AUR is working, and was demonstrated on the PineTab2 using Paramount+ and Disney+. Install it (`yay -S widevine-aarch64`), run the included register script to get Firefox to recognize it, and it should start working.

Shipping

I did not receive an order confirmation

Check your "spam" folder. It was reported that some users did not receive an order confirmation. You will also still get a shipping notification when the device ships out, even if you didn't get an order confirmation email.

When does the tablet ship?

For up-to-date information when the shipping date is estimated, see the edits in the corresponding forum thread.

It is shipping day but I did not receive a shipping notification

For shipments with DHL, the shipping notification is sent out as soon as the packet reached DHL's warehouse and scanned (it can take up to 24 hours after scanning after the shipment is added to DHL's database). For all other shipments (via Ascendia) the notification is sent out sometime after shipment.

What about import taxes? =

Import taxes have to be paid by the buyer depending on the jurisdiction of the country of the buyer. Please check with your local laws if there are import taxes to pay and if so how to do the tax filing.