PinePhone FAQ

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This is a draft, please do not link to that page yet.

This is a list of frequently asked question.

Hardware

Sound

Modem

The modem isn't working

In order to use the modem and WiFi/Bluetooth, you need to ensure the battery is inside the device and has a sufficient charge. Even when supplying the phone with enough power, the modem and WiFi chip will not work without a connected battery. Further, double check that you have no put the SD card into the sim card slot, or vice versa.

Battery

The battery is stuck inside the phone

The battery can be stuck in the phone if the screws of the frame are overtightened.

If your battery is stuck inside the PinePhone, grab a screw driver and completely unscrew all the screws of the midframe. Then pull out the battery (you may have to fully take off the midframe in some cases to get it out). And then rescrew the midframe, but only tighten the screws to the point where they are just barely tight to hold. This should allow you to remove the battery easily.

Software

Ubuntu Touch

Android

What's the status of Android for the PinePhone?

Currently, there isn't any major push to get android running well on the pinephone. And while developer Icenowy did get a android image to run and partly work, it was incredibly slow and buggy. A solution for running some of your android apps may be found in Anbox, though as of now, Anbox is also slow and is not included in Ubuntu Touch yet.

Why are my apps loading slower than on my Android phone?

While you should never expect the current Pinephone to ever be as fast as a new android device, over time the software on the Pinephone should get faster, including launch times.