PinePhone Carrier Support

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This page is under construction

Please help to review and edit this page. Information are subject to change.

MMS currently doesn't work in any distribution on the PinePhone without a script! This means images and group chats will not work in text messages.

This page contains hints on setting up cellular network connectivity for specific carriers. For more general information, see Modem and carrier support. For the APN settings see PinePhone APN Settings.

Check compatibility

To check if the PinePhone is supported on your carrier:

Search for your carrier on frequencycheck.com and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the modem specification sheet).

It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as most of them are supported, you will still get good coverage.

Tested and working carriers

The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):

Asia

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Japan SoftBank Not tested Unsupported by carrier No No Mobian Phosh, December 2020
Japan Rakuten Mobile Unsupported by carrier Unsupported by carrier Yes Yes Mobian Phosh, January 2020
Japan Rakuten Mobile Unsupported by carrier Unsupported by carrier Yes No Manjaro Plasma Mobile February 2021
Japan Docomo Yes Not tested Yes Yes Mobian Phosh, February 2021
India Vodafone / Vi India Yes Not tested Yes Yes DanctNIX (Arch Linux ARM) with Phosh, March 2021
South Korea KT Yes Not tested Yes Yes Manjaro Phosh, June 2021

Africa

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Test Test Yes Yes Yes Yes TestOS with Phosh, 20201129

Europe

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Sweden Telenor SE Not tested Not tested Yes Not tested Manjaro Plasma Mobile beta2
UK Three Yes Not tested Yes Yes Manjaro Plasma Mobile beta2
UK Vodafone Yes Not tested Yes Yes ALARM & pmOS (Phosh?), modem FW latest - 26 Feb 21
France Orange Yes Not tested Yes Yes Manjaro Phosh Beta6 and later - 9 march 2021
France SFR Yes Not tested Yes Yes Manjaro Phosh Beta6 and later - 9 march 2021
Czech Republic O2 Yes (only on 2G) Not tested Yes Yes Mobian Phosh (20210517 image up to date) - 2 June 2021
Germany Congstar Yes Not tested Yes Yes (IPv4 & IPv6) Mobian (Megi's kernel 5.13.0-rc4, apt up-to-date) with Phosh, 2021-06-07
Germany Telekom Yes Not tested Yes Not tested Mobian Phosh (5.10-sunxi64), 2021-07-28

North America

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
USA T-Mobile Yes No Yes Yes
  • Arch Linux Arm 2020/11/29
  • Mobian - Phosh
  • Manjaro - KDE Plasma Mobile
USA MetroPCS (T-Mobile) Yes No Yes Yes
  • Arch Linux Arm (Phosh,SXMO) 2021/04/29
  • Manjaro - Phosh 2021/04/29
  • Mobian - Phosh 2021/3/20
USA T-Mobile Yes - buggy No Yes - buggy Yes - buggy
  • Manjaro - Plasma Dev 2020/11/21
  • Ubuntu Touch - 2020/11/26
  • KDE Neon 2020/11/02
USA Mint Mobile (T-Mobile) Yes Not tested Yes Yes
  • Mobian - Phosh 2021/3/14
  • postMarketOS - Phosh, Sxmo, Plasma Mobile 2021/5/26
  • Ubuntu Touch 2021/5/24
USA Verizon Yes Not tested Yes Yes
  • Mobian - Phosh 2021/3/1
USA Verizon No No No No
  • Ubuntu Touch 2021/5/24 (You can occasionally get the settings to work with Verizon, but it seems like the settings automatically changes the carrier to the wrong one after a few minutes)
USA Verizon Not tested Not tested Yes Not via gui
  • Manjaro - KDE Plasma Mobile 2021/5/10
USA Verizon Yes Not tested Yes Not via gui
  • Manjaro - Phosh 2021/5/31
USA Verizon Yes Not tested Yes Yes
  • postmarketOS - Phosh 2021/5/31
USA Verizon Yes Not tested Yes Yes
  • Arch - Phosh 2021/5/31
Canada Freedom Yes Not tested Yes Yes
  • Arch Pinephone - Phosh (APN: internet.windmobile.ca), 2021/4/25
USA FaithWireless (AT&T) Yes No Yes Yes
  • Arch Linux Arm - Phosh 2021/04/29 (version 0.10.1-1, see the AT&T issues below.)
USA Consumer Cellular (AT&T) Yes No Yes Yes
  • Manjaro - Phosh 2021/06/26
USA Google Fi (T-Mobile) Yes No Yes Yes
  • Arch Linux Arm - Phosh 0.10.2 2021/05/29

South America

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Test Test Yes Yes Yes Yes TestOS with Phosh, 20201129

Australia / Oceania

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Test Test Yes Yes Yes Yes TestOS with Phosh, 20201129

Middle East

Country Carrier name SMS working MMS working Calls working Data working Tested OS (with version) and UI
Israel Cellcom prepay receive+notify NA ring+ notify NA on PmOS Sxmo May 14 2021.
Israel Golan TC receive+notify NA ring+ notify NA on PmOS Sxmo May 14 2021.
Israel Partner prepay receive+notify NA ring+ notify NA on PmOS Sxmo May 14 2021.
Israel Pelephone prepay receive+notify NA ring+ notify NA on PmOS Sxmo May 14 2021.
Israel Hot prepay receive+notify NA ring+ notify NA on PmOS Sxmo May 14 2021.
Israel 019 prepay No NA Bars only NA on PmOS Sxmo May 14 2021.

Special carrier notes

Warning: This section contains providers which do not work or require special settings or actions to work.

Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:

USA

AT&T

According to this page, AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. If you transfer a SIM card from another phone you were using with AT&T, you need to activate the PinePhone through AT&T's website. Calls and SMS messages work. VoLTE is as yet untested.

However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. This page lists their supported devices for their new network.

Consumer Cellular

Consumer Cellular is a MVNO that uses both AT&T and T-Mobile networks. On the AT&T network LTE data works without special configuration. If you transfer a SIM card from another phone to the PinePhone, you may need to contact customer support in order for them to register the IMEI association to the correct hardware; in one case it was first incorrectly identified as a Samsung Google Nexus Prime before later being correctly identified by the modem model Quectel EG25-G. Customer support also explicitly enabled VoLTE on the device. After VoLTE instructions on this site were followed and APN instructions on the Consumer Cellular site were followed, VoLTE was confirmed working.

Cricket Wireless

Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).

SimpleMobile

SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.

Sprint

Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.

T-Mobile

According to this page, T-Mobile's primary frequency band for the United States is 12 (700ac MHz).

T-Mobile's bands and protocols are summarized on this page.

While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.

Verizon

According to this page, Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on this page. According to the same page, Verizon might restrict their network to only approved devices.

Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.

Google Fi

Only T-Mobile service works currently, not US Cellular or Sprint. The APN is h2g2. Information from the forum.

Bear in mind that initial activation of the SIM card is not possible without an Android phone running Google Apps.

It should also be noted that Google uses a non-standard MMS implementation that is unlikely to be supported on the PinePhone at any point.

Known issues

Known issues:

  • The FrequencyCheck model page does not list either Pine64 or the PinePhone.
  • T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.
  • MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.
  • Some providers may allow only certain known devices identified by their Type Allocation Code.

MMS workarounds

These scripts allow partial MMS support on a PinePhone:

There is a Haskel MMS client. MMS can also be manually composed with mmsd on the command line.

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