Difference between revisions of "PinePhone Carrier Support"

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=== AT&T ===
 
=== AT&T ===
 
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. Activating a SIM works. Calls and SMS messages work. VoLTE is as yet untested.
 
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. Activating a SIM works. Calls and SMS messages work. VoLTE is as yet untested.
 +
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However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. [https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf This page] lists their supported devices for their new network.
  
 
=== Cricket Wireless ===
 
=== Cricket Wireless ===
Cricket wireless is a MVNO that uses AT&T's network. VoLTE is fully supported and the PinePhone is considered a compatible device in the US by the carrier.
+
Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).
  
 
=== SimpleMobile ===
 
=== SimpleMobile ===
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| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Ofono || Manjaro Plasma Mobile February 2021
 
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Ofono || Manjaro Plasma Mobile February 2021
 
|-
 
|-
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| Japan || Docomo || Yes (SMS) || Not tested || Yes || Yes || ModemManager || Mobian February 2021
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| India || Vodafone / Vi India || Yes (SMS) || Not tested || Yes || Yes || ModemManager || DanctNIX (Arch Linux ARM) with Phosh, March 2021
 
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|-
 
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| UK    || Vodafone || Yes || Not tested || Yes || Yes || ModemManager || ALARM & pmOS, modem FW latest - 26 Feb 21
 
| UK    || Vodafone || Yes || Not tested || Yes || Yes || ModemManager || ALARM & pmOS, modem FW latest - 26 Feb 21
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|-
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| France    || Orange || Yes || Not tested || Yes || Yes || ModemManager || Manjaro Phosh Beta6 and later - 9 march 2021
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| France    || SFR || Yes || Not tested || Yes || Yes || ModemManager || Manjaro Phosh Beta6 and later - 9 march 2021
 
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|-
 
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|-
 
|-
 
| USA || T-Mobile || Yes || No || Yes || Yes || ModemManager || Arch Linux Alarm 2020/11/29
 
| USA || T-Mobile || Yes || No || Yes || Yes || ModemManager || Arch Linux Alarm 2020/11/29
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|-
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| USA || T-Mobile(MetroPCS) || Yes || No || Yes || Yes || ModemManager || Mobian 2021/3/20
 
|-
 
|-
 
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || Ofono || Manjaro Plasma Dev 2020/11/21 & Ubuntu Touch 2020/11/26 & KDE NEON 2020/11/02
 
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || Ofono || Manjaro Plasma Dev 2020/11/21 & Ubuntu Touch 2020/11/26 & KDE NEON 2020/11/02
 
|-
 
|-
 
| USA || Red Pocket || Yes || Not tested || Yes || Not tested || ModemManager || mobian-pinephone-phosh-2020/12/15
 
| USA || Red Pocket || Yes || Not tested || Yes || Not tested || ModemManager || mobian-pinephone-phosh-2020/12/15
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|-
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| USA || Verizon || Yes || Not tested || Yes || Yes || ModemManager || mobian-pinephone-phosh-2021/3/1
 
|-
 
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Latest revision as of 08:42, 10 April 2021


This page is under construction

Please help to review and edit this page.


Warning: MMS currently doesn't work in any distribution on the PinePhone without a script! This means images and group chats will not work in text messages.

This page contains hints on setting up cellular network connectivity for specific carriers. For more general information, see Modem and carrier support. For the APN settings see PinePhone APN Settings.

Check compatibility

To check if the PinePhone is supported on your carrier:

Search for your carrier on frequencycheck.com and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the modem specification sheet).

It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as most of them are supported, you will still get good coverage.

Special carrier notes

Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:

USA

AT&T

According to this page, AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. Activating a SIM works. Calls and SMS messages work. VoLTE is as yet untested.

However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. This page lists their supported devices for their new network.

Cricket Wireless

Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).

SimpleMobile

SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.

Sprint

Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.

T-Mobile

According to this page, T-Mobile's primary frequency band for the United States is 12 (700ac MHz).

T-Mobile's bands and protocols are summarized on this page.

While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.

Verizon

According to this page, Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on this page. According to the same page, Verizon might restrict their network to only approved devices.

Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.

Red Pocket

Red Pocket works with the pinephone. Calls and sms are working. Data not tested yet.

Australia

Telstra

According to this page, Telstra uses the LTE B1, B3 and B28 variants, which are all supported by the EG25-G modem.

Known issues

Known issues:

  • The FrequencyCheck model page does not list either Pine64 or the PinePhone.
  • T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.
  • MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.
  • Some providers may allow only certain known devices identified by their Type Allocation Code.

Tested and working carriers

The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):

Asia

Country Carrier name SMS/Email MMS Calls Data Ofono or ModemManager Tested OS with version
Japan SoftBank Not tested Unsupported by carrier No No ModemManager Mobian December 2020
Japan Rakuten Mobile Unsupported by carrier Unsupported by carrier Yes Yes ModemManager Mobian January 2020
Japan Rakuten Mobile Unsupported by carrier Unsupported by carrier Yes No Ofono Manjaro Plasma Mobile February 2021
Japan Docomo Yes (SMS) Not tested Yes Yes ModemManager Mobian February 2021
India Vodafone / Vi India Yes (SMS) Not tested Yes Yes ModemManager DanctNIX (Arch Linux ARM) with Phosh, March 2021

Africa

Country Carrier name SMS MMS Calls Data Ofono or ModemManager Tested OS with version
Test Test Yes Yes Yes Yes ModemManager TestOS 20201129

Europe

Country Carrier name SMS MMS Calls Data Ofono or ModemManager Tested OS with version
Sweden Telenor SE Not tested Not tested Yes Not tested ModemManager Manjaro Plasma Mobile beta2
UK Vodafone Yes Not tested Yes Yes ModemManager ALARM & pmOS, modem FW latest - 26 Feb 21
France Orange Yes Not tested Yes Yes ModemManager Manjaro Phosh Beta6 and later - 9 march 2021
France SFR Yes Not tested Yes Yes ModemManager Manjaro Phosh Beta6 and later - 9 march 2021

North America

Country Carrier name SMS MMS Calls Data Ofono or ModemManager Tested OS with version
USA T-Mobile Yes No Yes Yes ModemManager Arch Linux Alarm 2020/11/29
USA T-Mobile(MetroPCS) Yes No Yes Yes ModemManager Mobian 2021/3/20
USA T-Mobile Yes - buggy No Yes - buggy Yes - buggy Ofono Manjaro Plasma Dev 2020/11/21 & Ubuntu Touch 2020/11/26 & KDE NEON 2020/11/02
USA Red Pocket Yes Not tested Yes Not tested ModemManager mobian-pinephone-phosh-2020/12/15
USA Verizon Yes Not tested Yes Yes ModemManager mobian-pinephone-phosh-2021/3/1

South America

Country Carrier name SMS MMS Calls Data Ofono or ModemManager Tested OS with version
Test Test Yes Yes Yes Yes ModemManager TestOS 20201129

Australia / Oceania

Country Carrier name SMS MMS Calls Data Ofono or ModemManager Tested OS with version
Test Test Yes Yes Yes Yes ModemManager TestOS 20201129

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