Difference between revisions of "PinePhone APN Settings"

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The [https://en.wikipedia.org/wiki/Access_Point_Name APN] setting is the gateway between your carrier's cellular network and the public Internet. The APN setting - if not set automatically by the user's OS -  enables the user to use the mobile Internet on the phone.
The [https://en.wikipedia.org/wiki/Access_Point_Name APN] setting is the gateway between your carrier's cellular network and the '''public Internet'''. The APN setting - if not set automatically by the user's OS -  has to be set by the user to enable the use of the mobile Internet on the phone.


= Setting the APN =
= Setting the APN =
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Disclaimer: Go to the websites of or speak to the customer support lines of those carriers which you want to use. No guarantees. This list is simply user-generated and serves to demonstrate examples of what worked for them. This list is not exhaustive, does not cover all possible carriers.
Disclaimer: Go to the websites of or speak to the customer support lines of those carriers which you want to use. No guarantees. This list is simply user-generated and serves to demonstrate examples of what worked for them. This list is not exhaustive, does not cover all possible carriers.


== AT&T-based (USA) ==
== 4ka (Slovakia) ==
Name: 4ka Internet
APN: internet
Username: <empty>
Password: <empty>


=== AT&T ===
Source: https://www.4ka.sk/vitajte/navody-a-nastavenia/detail-navodu
 
== AT&T-based ==
 
=== AT&T (USA) ===
APN: <code>phone</code> or <code>NXTGENPHONE</code> if "phone" does not work (see https://www.att.com/support/article/wireless/KM1218306/).
APN: <code>phone</code> or <code>NXTGENPHONE</code> if "phone" does not work (see https://www.att.com/support/article/wireless/KM1218306/).


=== Cricket ===
=== AT&T Mexico (Mexico) ===
 
APN: <code> wap.attmex.mx </code>
 
=== Cricket (USA) ===
APN: <code>phone</code> or <code>ndo</code> or <code>NXTGENPHONE</code>
APN: <code>phone</code> or <code>ndo</code> or <code>NXTGENPHONE</code>
== Blau.de (Germany) ==
APN: internet.eplus.de
Username: eplus
Password: gprs
Source: https://www.my-gps.org/412-apn-einstellungen-deutschland


== Bouygues Telecom (France) ==
== Bouygues Telecom (France) ==
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Source: https://www.assistance.bouyguestelecom.fr/s/article/parametrage-mobile-email-mms-internet
Source: https://www.assistance.bouyguestelecom.fr/s/article/parametrage-mobile-email-mms-internet
== Congstar - Telekom Net (Germany)  ==
  Name: Telekom Internet
  APN: internet.telekom
  Username: telekom
  Password: telekom
Other settings seem to work, too. [https://forum.congstar.de/Tarife/Tarif-Produktberatung/46325-Mobil-surfen-mit-congstar-manuelle-Einstellungen-zum-mobilen-Internet-APN/ Congstar mentions]
  Name: Congstar Internet
  APN: internet.telekom
  Username: congstar
  Password: cs
== Eastlink Wireless (Canada) ==
Name: Eastlink Internet
APN: wisp.mobi.eastlink.ca
Username: <empty>
Password: <empty>
Source: https://www.apnsettings.org/canada/eastlink-ca/


== Free (France) ==
== Free (France) ==
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Source: https://mobile.free.fr/assistance/46.html
Source: https://mobile.free.fr/assistance/46.html


== Mineo (Japan) ==
== Freedom Mobile (Canada) ==
 
Name: 1
APN: internet.freedommobile.ca
Username: <empty>
Password: <empty>
 
== Google Fi (USA) ==
 
These are settings that Google provides for their "data-only" SIM cards, but also appears to work fine with the normal SIM card for texting and calling.
 
Name: Google Fi
APN: h2g2
Username: <empty>
Password: <empty>
 
Source: https://support.google.com/fi/answer/6330195?hl=en
 
== Hofer Telekom (Austria) ==
 
Name: HoT Internet
APN: webaut
Username: <empty>
Password: <empty>
 
Source: https://www.hot.at/config/faqs/HoT_Einstellungen_Endgera_te.pdf
 
== kölbi (Costa Rica) ==
Name: Costa Rica:Kolbi:Internet
APN: kolbi3g
Username: <empty>
Password: <empty>
 
Note: alternatively <code>kolbi4g</code> also works as APN.
 
== Koodo (Canada) ==
 
Name: Internet/MMS 2
APN: sp.koodo.com
Username: <empty>
Password: <empty>
 
Source: https://www.4gapn.com/ca/en/koodo
 
== Lebara (UK) ==
Name: Lebara
APN: uk.lebara.mobi
Username: wap
Password: wap
 
These settings work on 4G.


Tested with S plan (Softbank) and D plan (Docomo). AU plan requires VoLTE so will probably not work. Softbank plan also failed to have the SIM card detected by any of the OSes tested (pmOS, UBT, Sailfish).
Ignore Default/asdamobiles.co.uk APN if present.


Mobile LTE data currently working only on Phosh-based OSes, because they use Network Manager and Modem Manager. UBT not working yet, see issue #58. https://gitlab.com/ubports/community-ports/pinephone/-/issues/58
== Mineo (Japan) ==


APNs are provided by Mineo
Tested with S plan (Softbank) and D plan (Docomo). Mobile LTE data currently working only on Phosh-based OSes, because they use Network Manager and Modem Manager. Ubuntu Touch not working yet, see issue #58. https://gitlab.com/ubports/community-ports/pinephone/-/issues/58


  Name: Mineo
  Name: Mineo
Line 76: Line 167:


Source: https://support.vikingco.com/hc/en-us/articles/202836041-I-don-t-have-any-mobile-internet-What-do-I-do-
Source: https://support.vikingco.com/hc/en-us/articles/202836041-I-don-t-have-any-mobile-internet-What-do-I-do-
If the first one doesn't work try this one:
Name: Mobile Vikings
APN: web.be
Username: <empty>
Password: <empty>
Source: autoconfig on ubports


== Orange Telecom (France) ==
== Orange Telecom (France) ==
  Name: Orange Internet
  Name: Orange Internet
  APN: orange
  APN: orange
  Username: <empty>
  Username: orange
  Password: <empty>
  Password: orange


Source:https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-avec-un-service-d-orange-internet-sms-mms-mails-cloud-tv/mms/configurer-un-apn-internet-et-mms_192948-738196
Source: https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-avec-un-service-d-orange-internet-sms-mms-mails-cloud-tv/mms/configurer-un-apn-internet-et-mms_192948-738196


== Penny Mobil (Germany) ==
== Penny Mobil (Germany) ==
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Source: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3
Source: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3


== Red Pocket (USA) ==
== Red Pocket (USA) ==


You can choose AT&T, Verizon, T-Mobile or Sprint network. Known to work with the GSMA (ATT) SIM, calls and SMS work.
You can choose AT&T, Verizon, T-Mobile or Sprint network.


APN settings:
APN settings:
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  name: Red Pocket
  name: Red Pocket
  APN: RESELLER
  APN: RESELLER
== Rogers (Canada) ==
Name: 4G/LTE Rogers Data
APN: ltemobile.apn
Username: <empty>
Password: <empty>
Name: 3G Rogers Data
APN: internet.com
Username: wapuser1
Password: wap
Source: https://communityforums.rogers.com/t5/Wireless-Knowledge-Base/Rogers-APN-Settings/ta-p/410438,


== Simyo (Spain) ==
== Simyo (Spain) ==
Line 120: Line 233:


Source: https://blog.simyo.es/simyo-configuracion-internet-wap-mms/configura-tu-movil/
Source: https://blog.simyo.es/simyo-configuracion-internet-wap-mms/configura-tu-movil/
== Sunrise (Switzerland) ==
Name: Sunrise
APN: internet
Username: <empty>
Password: <empty>
== Swisscom (Switzerland) ==
Name: Swisscom
APN: gprs.swisscom.ch
Username: <empty>
Password: <empty>
== Tele2 (Sweden) ==
Name: tele2
APN: 4G.tele2.se
Username: <empty>
Password: <empty>
Source: https://www.tele2.se/support/felsokning-guider/tjanster-installningar/mms-och-data


== Telekom (Germany) ==
== Telekom (Germany) ==
Line 131: Line 266:


Source: https://www.telekom.de/hilfe/mobilfunk-mobiles-internet/mobiles-internet-e-mail/apn-mobilfunk/wie-lauten-die-apn-fuer-mobilfunk?samChecked=true
Source: https://www.telekom.de/hilfe/mobilfunk-mobiles-internet/mobiles-internet-e-mail/apn-mobilfunk/wie-lauten-die-apn-fuer-mobilfunk?samChecked=true
== Telenor (Sweden) ==
Name: Telenor SE
APN: services.telenor.se
Username: <empty>
Password: <empty>
Source: https://www.telenor.se/kundservice/vanliga-fragor/min-mobil-surfplatta/vad-har-telenor-for-apn-installningar/
== Telia (Finland) ==
Name: internet
APN: internet
Username: <empty>
Password: <empty>
== Telstra (Australia) ==
Name: Telstra Internet/WAP
APN: telstra.iph
Username: <empty>
Password: <empty>
== Three (UK) ==
Name: 3
APN: three.co.uk
Username: <empty>
Password: <empty>


== Tracfone (USA) ==  
== Tracfone (USA) ==  
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''BYOP SIM Card Kit'' works with T-Mobile and AT&T compatible SIM cards provided in BYOP kit.
''BYOP SIM Card Kit'' works with T-Mobile and AT&T compatible SIM cards provided in BYOP kit.


Calls, SMS and 3G/4G data known to work with Verizon & AT&T SIMs (most likely works for T-Mobile as well).
3G/4G data known to work with Verizon & AT&T SIMs (most likely works for T-Mobile as well).


Use the following APN settings:
Use the following APN settings:
Line 154: Line 318:
== Verizon Contract (USA) ==
== Verizon Contract (USA) ==


There are several APN names which can be used, but the following has worked fairly reliably for calls, SMS and data on Verizon under arch:
There are several APN names which can be used, for example:


  Name: 4G LTE Contract
  Name: 4G LTE Contract
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  vzwapp
  vzwapp
  vzwims
  vzwims
== Videotron (Canada) ==
Name: Videotron
APN: media.ng
Username: free
Password: <empty>


== Virgin Mobile (Canada) ==
== Virgin Mobile (Canada) ==


Settings might work with Bell Canada too since it is the same network. Calls, SMS and 4G data appear to be working fine. Note that SIM may well be nano-sim but pinephone is micro-sim and may require an adapter.
Settings might work with Bell Canada too since it is the same network.


  Name: Mobile Fast Web
  Name: Mobile Fast Web
  APN: pda2.bell.ca
  APN: pda2.bell.ca
  Username:
  Username: <empty>
  Password:
  Password: <empty>


== Vodafone (Czech republic) ==
== Vodafone (Czech Republic) ==
  Name: internet
  Name: internet
  APN: internet
  APN: internet
Line 183: Line 354:
Source: https://www.vodafone.cz/pece/osobni-a-firemni/otazky/zaciname-s-chytrym-telefonem/pripojeni-nastaveni-internetu-v-telefonu/
Source: https://www.vodafone.cz/pece/osobni-a-firemni/otazky/zaciname-s-chytrym-telefonem/pripojeni-nastaveni-internetu-v-telefonu/


== Telia (Finland) ==
== Vodafone (UK) ==
  Name: internet
  Name: Vodafone
  APN: internet
  APN: wap.vodafone.co.uk
  Username: <empty>
  Username: wap
  Password: <empty>
  Password: wap
 
These settings work on 4G.
 
Ignore Default/asdamobiles.co.uk APN if present.


= Carriers that do not work =
= Carriers that do not work =
Line 201: Line 376:


APN: <code>cinet.spcs</code>
APN: <code>cinet.spcs</code>
== Visible (USA) ==
Visible does not have any way to whitelist unsupported phones, it might be possible through APN settings, but requires more research and dev time. Even activating a SIM using a supported phone, and then moving it to the Pinephone does not work.


== Other ==
== Other ==

Revision as of 13:57, 7 June 2021

The APN setting is the gateway between your carrier's cellular network and the public Internet. The APN setting - if not set automatically by the user's OS - has to be set by the user to enable the use of the mobile Internet on the phone.

Setting the APN

The location of the APN setting depend on the user interface the distribution is using.

Distributions with Phosh

APN settings are either located in Settings > Mobile > Access Point Names (Arch Linux ARM, PureOS, Debian + Phosh) or Settings > Network > Network Dropdown > Add new connection (pmOS, Fedora).


List of tested carriers

Disclaimer: Go to the websites of or speak to the customer support lines of those carriers which you want to use. No guarantees. This list is simply user-generated and serves to demonstrate examples of what worked for them. This list is not exhaustive, does not cover all possible carriers.

4ka (Slovakia)

Name: 4ka Internet
APN: internet
Username: <empty>
Password: <empty>

Source: https://www.4ka.sk/vitajte/navody-a-nastavenia/detail-navodu

AT&T-based

AT&T (USA)

APN: phone or NXTGENPHONE if "phone" does not work (see https://www.att.com/support/article/wireless/KM1218306/).

AT&T Mexico (Mexico)

APN: wap.attmex.mx

Cricket (USA)

APN: phone or ndo or NXTGENPHONE

Blau.de (Germany)

APN: internet.eplus.de
Username: eplus
Password: gprs

Source: https://www.my-gps.org/412-apn-einstellungen-deutschland

Bouygues Telecom (France)

Name: Bouygues Telecom
APN: mmsbouygtel.com
Username: <empty>
Password: <empty>

Source: https://www.assistance.bouyguestelecom.fr/s/article/parametrage-mobile-email-mms-internet

Congstar - Telekom Net (Germany)

 Name: Telekom Internet
 APN: internet.telekom
 Username: telekom
 Password: telekom

Other settings seem to work, too. Congstar mentions

 Name: Congstar Internet
 APN: internet.telekom
 Username: congstar
 Password: cs

Eastlink Wireless (Canada)

Name: Eastlink Internet
APN: wisp.mobi.eastlink.ca
Username: <empty>
Password: <empty>

Source: https://www.apnsettings.org/canada/eastlink-ca/

Free (France)

Name: Free
APN: free
Username: free
Password: <empty>

Source: https://mobile.free.fr/assistance/46.html

Freedom Mobile (Canada)

Name: 1
APN: internet.freedommobile.ca
Username: <empty>
Password: <empty>

Google Fi (USA)

These are settings that Google provides for their "data-only" SIM cards, but also appears to work fine with the normal SIM card for texting and calling.

Name: Google Fi
APN: h2g2
Username: <empty>
Password: <empty>

Source: https://support.google.com/fi/answer/6330195?hl=en

Hofer Telekom (Austria)

Name: HoT Internet
APN: webaut
Username: <empty>
Password: <empty>

Source: https://www.hot.at/config/faqs/HoT_Einstellungen_Endgera_te.pdf

kölbi (Costa Rica)

Name: Costa Rica:Kolbi:Internet
APN: kolbi3g 
Username: <empty>
Password: <empty>

Note: alternatively kolbi4g also works as APN.

Koodo (Canada)

Name: Internet/MMS 2
APN: sp.koodo.com
Username: <empty>
Password: <empty>

Source: https://www.4gapn.com/ca/en/koodo

Lebara (UK)

Name: Lebara
APN: uk.lebara.mobi
Username: wap
Password: wap

These settings work on 4G.

Ignore Default/asdamobiles.co.uk APN if present.

Mineo (Japan)

Tested with S plan (Softbank) and D plan (Docomo). Mobile LTE data currently working only on Phosh-based OSes, because they use Network Manager and Modem Manager. Ubuntu Touch not working yet, see issue #58. https://gitlab.com/ubports/community-ports/pinephone/-/issues/58

Name: Mineo
APN: mineo-d.jp
Username: mineo@k-opti.com
Password: mineo

Source: https://support.mineo.jp/manual/network_setup_d.html

Mint Mobile (USA)

Call their customer service to activate using the number on their website, or activate on their website. You may also need to reboot your phone.

Use the following APN settings:

Name: Ultra
APN: Wholesale

Source: https://www.mintmobile.com/setup-for-android/

Mobile Vikings (Belgium)

Name: Mobile Vikings
APN: web.be
Username: web
Password: web

Source: https://support.vikingco.com/hc/en-us/articles/202836041-I-don-t-have-any-mobile-internet-What-do-I-do-

If the first one doesn't work try this one:

Name: Mobile Vikings
APN: web.be
Username: <empty>
Password: <empty>

Source: autoconfig on ubports

Orange Telecom (France)

Name: Orange Internet
APN: orange
Username: orange
Password: orange

Source: https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-avec-un-service-d-orange-internet-sms-mms-mails-cloud-tv/mms/configurer-un-apn-internet-et-mms_192948-738196

Penny Mobil (Germany)

APN settings:

name: Penny Mobil
APN: internet.t-mobile
username: t-mobile
password: tm

Public Mobile (Canada)

Internet only, mms not tested.

Name: Public Mobile
APN: sp.mb.com
Username: <empty>
Password: <empty>

Source: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

Red Pocket (USA)

You can choose AT&T, Verizon, T-Mobile or Sprint network.

APN settings:

name: Red Pocket
APN: RESELLER

Rogers (Canada)

Name: 4G/LTE Rogers Data
APN: ltemobile.apn
Username: <empty>
Password: <empty>
Name: 3G Rogers Data
APN: internet.com
Username: wapuser1
Password: wap

Source: https://communityforums.rogers.com/t5/Wireless-Knowledge-Base/Rogers-APN-Settings/ta-p/410438,

Simyo (Spain)

APN settings:

 APN: orangeworld

Source: https://blog.simyo.es/simyo-configuracion-internet-wap-mms/configura-tu-movil/

Sunrise (Switzerland)

Name: Sunrise
APN: internet
Username: <empty>
Password: <empty>

Swisscom (Switzerland)

Name: Swisscom
APN: gprs.swisscom.ch
Username: <empty>
Password: <empty>

Tele2 (Sweden)

Name: tele2
APN: 4G.tele2.se
Username: <empty>
Password: <empty>

Source: https://www.tele2.se/support/felsokning-guider/tjanster-installningar/mms-och-data

Telekom (Germany)

APN settings:

Name: Telekom
APN: internet.t-mobile
Username: t-mobile
Password: tm

Source: https://www.telekom.de/hilfe/mobilfunk-mobiles-internet/mobiles-internet-e-mail/apn-mobilfunk/wie-lauten-die-apn-fuer-mobilfunk?samChecked=true

Telenor (Sweden)

Name: Telenor SE
APN: services.telenor.se
Username: <empty>
Password: <empty>

Source: https://www.telenor.se/kundservice/vanliga-fragor/min-mobil-surfplatta/vad-har-telenor-for-apn-installningar/

Telia (Finland)

Name: internet
APN: internet
Username: <empty>
Password: <empty>

Telstra (Australia)

Name: Telstra Internet/WAP
APN: telstra.iph
Username: <empty>
Password: <empty>

Three (UK)

Name: 3
APN: three.co.uk
Username: <empty>
Password: <empty>

Tracfone (USA)

BYOP SIM Card Kit works with T-Mobile and AT&T compatible SIM cards provided in BYOP kit.

3G/4G data known to work with Verizon & AT&T SIMs (most likely works for T-Mobile as well).

Use the following APN settings:

Name: Tracfone
APN: RESELLER
Username: <empty>
Password: <empty>

To use Verizon's network:

Name: Tracfone
APN: TRACFONE.VZWENTP
Username: <empty>
Password: <empty>

Verizon Contract (USA)

There are several APN names which can be used, for example:

Name: 4G LTE Contract
APN: vzwinternet
Username: <empty>
Password: <empty>

Other APN names which appear, and may work if the above does not:

vzwapp
vzwims

Videotron (Canada)

Name: Videotron
APN: media.ng
Username: free
Password: <empty>

Virgin Mobile (Canada)

Settings might work with Bell Canada too since it is the same network.

Name: Mobile Fast Web
APN: pda2.bell.ca
Username: <empty>
Password: <empty>

Vodafone (Czech Republic)

Name: internet
APN: internet
Username: <empty>
Password: <empty>

Source: https://www.vodafone.cz/pece/osobni-a-firemni/otazky/zaciname-s-chytrym-telefonem/pripojeni-nastaveni-internetu-v-telefonu/

Vodafone (UK)

Name: Vodafone
APN: wap.vodafone.co.uk
Username: wap
Password: wap

These settings work on 4G.

Ignore Default/asdamobiles.co.uk APN if present.

Carriers that do not work

FreedomPop (USA)

VoIP-service. Customer service said they require Android 4.3+, and their free calling and texting works only with the Google Play app they make you use. So calls and texts don't work with non-smart phones and won't work with the PinePhone (even though it is a smart phone) because of software incompatibility. However, the data part still work if APN has been seen correctly set to fp.com.attz. You get 200MB free data per month. However, please watch out that you will get ding by $20 top up charge when over 200MB limit.

APN: fp.com.attz

Sprint (USA)

Sprint is currently not supported due to unknown issues, see also PinePhone Carrier Support#Sprint. Any input regarding this issue is highly appreciated.

APN: cinet.spcs

Visible (USA)

Visible does not have any way to whitelist unsupported phones, it might be possible through APN settings, but requires more research and dev time. Even activating a SIM using a supported phone, and then moving it to the Pinephone does not work.

Other

Other VoLTE services.

External links