Difference between revisions of "Pinebook Pro"

From PINE64
Jump to navigation Jump to search
m (→‎Troubleshooting guide: Added line break for this section, to make next section easier to read.)
m (→‎FAQ: Added line breaks to make next section easier to read.)
Line 250: Line 250:
== FAQ ==
== FAQ ==
What cool software works out of the box? [[Pinebook Pro OTB Experience]]
What cool software works out of the box? [[Pinebook Pro OTB Experience]]
<br>
<br>


= Troubleshooting guide =
= Troubleshooting guide =

Revision as of 12:03, 4 December 2019

User Guide

Introducing PineBook Pro

Pinebook Pro running stock Debian with MATE

The Pinebook Pro is a Linux and *BSD ARM laptop from PINE64

It is built to be a compelling alternative to mid-ranged Chromebooks that people convert into Linux laptops. It features an IPS 1080p 14″ LCD panel, a premium magnesium alloy shell, high capacity eMMC storage, a 10,000 mAh capacity battery, and the modularity that only an open source project can deliver.

Key features include: the RK3399 SOC; USB-C for data, video-out and power-in (3A 5V); privacy switches for the microphone, BT/WiFi module, and camera; and expandable storage via NVMe (PCIe 4x) with an optional adapter.

The Pinebook Pro is equipped with 4GB LPDDR4 system memory, high capacity eMMC flash storage, and 128Mb SPI boot Flash. The I/O includes: 1x micro SD card reader (bootable), 1x USB 2.0, 1x USB 3.0, 1x USB type C Host with DP 1.2 and power-in, PCIe 4x for an NVMe SSD drive (requires an optional adapter), and UART (via the headphone jack by setting an internal switch).

The keyboard and trackpad both use the USB 2.0 protocol. The LCD panel uses eDP MiPi display protocol.

Many different Operating Systems (OS) are freely available from the open source community and partner projects. These include various flavors of Linux (Ubuntu, Debian, Manjaro, etc.) and *BSD.


Software and OS Image Downloads

Pinebook Pro

Under 'Pinebook Pro Software and OS Image Download Section' you will find a complete list of currently supported Operating System images that work with the Pinebook as well as other related software.

The list includes OS images and descriptions of:

Quick Links to OS Images Build Sources

Some of the provided OS images are still in beta or nightly build and only fit for testing purposes. These images ought to be avoided for normal usage - use them at your own risk

Keyboard

The Pinebook Pro is available in two keyboard configurations: ISO and ANSI. Both the keyboard and trackpad in the Pinebook Pro use the USB 2.0 protocol and show up as such in xinput. The keyboard features function (Fn) keys in the F-key row, which include display brightness controls, sound volume, trackpad lock, and other functionality. There is also a custom PINE64 logo key that functions as Menu/Super key. It has also a secondary functionality for setting the privacy switches.

The keyboard firmware binary can be flashed from userspace using the provided open source utility.

Documentation for the keyboard can be found in Datasheets for Components and Peripherals.

Typing special characters

The UK ISO Layout does not have dedicated keys for characters like the German umlauts (Ä,Ö,Ü, etc). Certain characters can still be generated by means of either key combinations or key sequences.

Character Key combination/sequence
Ä, Ö, Ü, ä, ö, ü [AltGr]+'[' followed by [A], [O], [U], [a], [o] or [u]
µ [AltGr]+[m]
Ø, ø [AltGr]+[O], [AltGr]+[o]
@ [AltGr]+[q] (as on the German layout)
ß [AltGr]+[s]
§ [AltGr]+[S]
° [AltGr]+[)]

Privacy Switches

There are three privacy switches mapped to the F10, F11 and F12 keys on the Pinebook Pro keyboard. They de/activate the following:

Privacy switch function and description
Combination Effect Description
PINE64 logo key+F10 Microphone Privacy switch CAPs lock LED blinks. 2 blinks = enabled, 3 blinks = disabled
PINE64 logo key+F11 WiFi Privacy switch NUM lock LED blinks. 2 blinks = enabled, 3 blinks = disabled. Re-enabling requires reboot (or a command line hack to bind/unbind).
PINE64 logo key+F12 Camera privacy switch CAPs lock and NUM lock LEDs blink together. 2 blinks = enabled, 3 blinks = disabled

(Press the PINE64 logo key plus Fn (10/11/12) for 3 seconds)

The keyboard uses special firmware that operates separately of the operating system. It detects if either the F10, F11 or F12 key, and the Pine key were pressed for 3 seconds. This disables the peripherals as listed above by cutting off their power. Which has the same result as cutting off the power to each peripheral with a physical switch. This implementation is very secure since the firmware that determines whether a peripheral gets power is not a part of the Pinebook Pro’s operating system. So the power state value for each peripheral cannot be overridden or accessed from the operating system. The power state setting for each peripheral is stored across reboots.

Trackpad

The trackpad is large, smooth (metallic to-the-touch), and has two actuating buttons. It is the only component of the Pinebook Pro held in place with strong adhesive tape. It supports multi-touch functionality. Documentation for the trackpad can be found in Datasheets for Components and Peripherals. The trackpad firmware binary can be flashed from userspace using the provided open source utility (https://github.com/ayufan-rock64/pinebook-pro-keyboard-updater).

Everyone with a Pinebook Pro produced in 2019 should update their keyboard and trackpad firmware.

Before you start:

Please refer to original documentation for details.

Your Pinebook Pro should be either fully charged or, preferably, running of mains. This utility will be writing chips on the keyboard and trackpad, so a loss of power during any stage of the update can result in irrecoverable damage to your trackpad or keyboard.

The scripts ought to work on all OSs available for the Pinebook Pro. Some OSs may, however, require installation of relevant dependencies.

What you will need:

  • Your Pinebook Pro fully charged or running off of mains power
  • Connection to WiFi
  • An external USB keyboard or access to the Pinebebook Pro via ssh

From the terminal command line: 

git clone https://github.com/ayufan-rock64/pinebook-pro-keyboard-updater
cd pinebook-pro-keyboard-updater
sudo apt-get install build-essential libusb-1.0-0-dev xxd
make

Step 1 

cd pinebook-pro-keyboard-updater
sudo ./updater step-1
sudo reboot

Step 2 (after reboot) 

cd pinebook-pro-keyboard-updater
sudo ./updater step-2
sudo reboot

Power Supply

  • Input Power: 5V DC @ 3A
  • Mechanical: 3.5mm OD / 1.35mm ID, Barrel jack
  • USB-C 15W PD quickcharge
  • Only use one power input at a time, barrel jack OR USB-C

LEDs

In total there are four LEDs on the Pinebook Pro, three of which are placed in the top left side of the keyboard, and one near the barrel-port:

1. The red LED next to the barrel-port indicates charging. It will illuminate when mains power is supplied to the Pinebook Pro from either the standard power supply unit or a USB-C smartphone charger.
2. The power indicator LED on the Pinebook Pro supports three different colours: green, amber and red. It is also capable of flashing/blinking to indicate activity. In the default Debian with MATE build, green LED means power and red means suspend (amber is unused).
3. The Num lock, green LED.
4. The Caps lock, green LED.

(The Num and Caps lock LEDs have a secondary function. When the privacy switches get activated they blink to confirm that switch has been activated.)

Webcam

  • 1080p resolution
  • Some people test with the application Cheese

WIP

Microphones

Some Pinebook Pro chassis have 2 microphone labeled holes. Only the right hole is populated with a microphone.

Bluetooth and WiFi

WIP

LCD Panel

  • 1080p resolution

WIP

Using the UART

Headphone Jack UART wiring reference

UART output is enabled by flipping the UART switch to the ON position (item 9). To do so you need to remove the Pinebook Pro's bottom cover - please follow proper disassembly and reassembly protocol. The OFF position is towards the touchpad, the ON position is towards the display hinges.

With the UART switch in the ON position, console is relayed via the audiojack and the laptop's sound is turned OFF. PINE64 store sells a dedicated serial console but you can make your own if you have a serial console USB 2.0 adapter and old/ broken headphones. If you do make your own cable, please ensure that you are using a 3.3v interface (such as the CH340, FTDI-232R or PL2303 - which are often sold in 3.3v and 5v variants) to avoid damage to the CPU.

Insert the USB plug of the cable into an open USB port on the machine which will monitor. Run the following in a terminal:

$ lsusb

you should find a line similar to this:

Bus 001 Device 058: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter

You may have to clean the USB contacts of the Serial cable to get a good connection if you do not find that line.

The audio jack of the Serial cable should be fully inserted into the Pinebook Pro audio port.

Serial output should now be accessible using screen, picocom or minicom (and others). Examples:

screen /dev/ttyUSB0 1500000

picocom /dev/ttyUSB0 -b 1500000

minicom -D /dev/ttyUSB0 -b 1500000

Current versions of U-Boot do not use the UART for console output. The console function is activated by the Linux kernel. Thus, if you use a non-Pinebook Pro Linux distro and want the UART as a console, you have to manually enable it.

Using the optional NVMe adapter

The optional NVMe adapter allows the use of M.2 cards that support the NVMe standard, (but not SATA standard).

Installing the adapter

The v2.1 SSD adapter that is shipped with the initial Pinebook Pro batches had significant issues. A repair kit will be shipped to address those issues.

(If necessary, they can be modified to work. There is an unofficial tutorial on the forums describing these modifications.)

Using as data drive

As long as the kernel in use has both the PCIe and NVMe drivers, you should be able to use a NVMe drive as a data drive. It can automatically mount when booting from either the eMMC or an SD card. This applies to both Linux and FreeBSD, using the normal partitioning and file system creation tools. Android and Chromium OS require testing.

Using as OS root drive

It is not possible to boot directly off an NVMe drive. The SoC does not include the NVMe boot code, so the NVMe is not in the SoC's boot order.

However, it is possible to initially boot off an eMMC or SD card, then transfer to a root file system on the NVMe. Currently, it is necessary to have the U-Boot code on an eMMC or SD card. (A forum member posted here about using a modified version of U-Boot with NVMe drivers, that uses /boot and / off the NVMe drive. So this may change in the future.)

Please see Bootable Storage.

Caring for the PineBook Pro

Bypass Cables

The mainboard features two (disconnected by default) bypass cables that are only to be used with the battery disconnected. The female (10) male (6) ends of the bypass cables can be connected to provide power to the mainboard if you need to run the laptop without a battery. Please refer to this engineering notice.

WARNING: Do not connect the bypass cables with the battery connected. Using the bypass cables with the battery connected can permanently damage the computer.

Pinebook Service Step-by-Step Guides

Placeholder for Pinebook Pro specific guides

Under 'Service Guides for Pinebook' you can find instructions guides concerning disassembly of:

Note: The installation process on Pinebook Pro similar to 14" Pinebook

Note: The installation process is the reverse order of removal guide

  • 14″ Pinebook Lithium Battery Pack Removal Guide
  • 14″ Pinebook LCD Panel Screen Removal Guide
  • 14″ Pinebook eMMC Module Removal Guide

FAQ

What cool software works out of the box? Pinebook Pro OTB Experience

Troubleshooting guide

Tips, tricks and other information for troubleshooting your Pinebook Pro

New from the factory - Pinebook Pro won't boot / power on

  • Some Pinebook Pros came from the factory with the eMMC switch in the disabled position. It should be switched towards the back / hinge to enable the eMMC.
  • The eMMC may have come loose during shipment. Open the back and verify that the eMMC is firmly seated.
  • You may want to try unplugging the SD card daughterboard ribbon cable and see if it powers on (remove the battery and peel off a bit of the tape before unplugging it to avoid damage). If it does, try reseating it on both sides. It might have come loose during shipping.
  • It's possible that your eMMC is empty from the factory. Simply create a bootable SD card and see if your Pinebook Pro boots. If so, you can then write an OS image to the eMMC.

Pinebook Pro won't boot when using UART console cable

  • If you're using the UART cable sold on the Pine Store, you may want to see if it boots after you disconnect it. Some users report that custom-made cables based on FTDI UART adapters do not cause this issue.

Pinebook Pro will not power on after toggling the eMMC enable/disable switch

  • This may happen if you meant to toggle the UART/Headphone switch (9) towards touchpad for headphone use and instead you toggled the eMMC enable/disable switch (24).
  • After reenabling eMMC by toggling switch (24) towards hinge, if Pinebook Pro does not turn on then press the RESET button (28). It is clearly marked 'reset' on the PCB board.

Keys not registering / missing keys when typing

This issue occurs when your thumb or edge of the palm makes contact with left or right tip of the trackpad when you type. This is due to the palm rejection firmware being too forceful. Instead of only disabling the trackpad, so your cursor does not move all over the screen, it disables both the trackpad and the keyboard.

Using Fn+F7 to disable the touchpad will keep it from also disabling the keyboard.

A firmware update has been released to address this.

WiFi issues

  • First, check the privacy switches to make sure your WiFi is enabled. They are persistant. See Privacy Switches
  • Next, you may have to modify the file "/etc/NetworkManager/NetworkManager.conf" as user "root", and replace "managed=false" with "managed=true". Then reboot.
  • For connections that drop and resume too often, it might be due to WiFi power management from earlier OS releases. Later OS releases either removed WiFi power management, or default to full power. (Power management can be turned off via command line with iw dev wlan0 set power_save off or iwconfig wlan0 power off, although it is not persistent through re-boot.)
  • If WiFi is un-usable or often crashes when using an alternate OS, then it might because its WiFi firmware is not appropriate for the WiFi chip in the Pinebook Pro. Try the latest firmware patch from;

https://gitlab.manjaro.org/tsys/pinebook-firmware/tree/master/brcm

Bluetooth issues

  • If attempting to use Bluetooth attached speakers or headset, you will need to have the pulseaudio-module-bluetooth package installed. If not installed, you can do so with;
sudo apt-get install pulseaudio-module-bluetooth

Sound issues

  • Many reports of no sound are due to the OS, incorrect settings, or other software problems (eg. PulseAudio). So first test to see if it is a software or hardware problem, by trying another OS via SD card. (For example, if Debian is installed on the eMMC, try Ubuntu on SD.)
  • If you cannot get sound from the headphone jack, but can get sound from the speakers, then the headphone / UART console switch may be set to the UART mode. You can open the back and check the position of the switch. If set to UART mode, switch it to headphone mode. See the parts layout for the location and correct position of the switch.
  • When using the USB C alternate DisplayPort mode, it is possible that the audio has been re-directed through this path. If your monitor has speakers, then see if they work.

Accessory Hardware Compatibility

PineBookPro Hardware Compatibility

Technical Reference

Accessing the Internals - Disassembly and Reassembly

Pinebook Screw stand-offs correct placement and location

WARNING: Do not open the laptop by lifting the lid while the Pinebook Pro bottom cover is removed - this can cause structural damage to the hinges and/or other plastic components of the chassis such as the IO port cut-outs.

WARNING: When removing the back cover plate, use care if sliding fingertips between back cover plate and palm rest assembly. The back cover plate edges are sharp.

When disassembling the laptop make sure that it is powered off and folded closed. To remove the bottom cover of the Pinebook Pro, first remove the ten (10) Phillips head screws that hold the bottom section of the laptop in place. Remove the cover from the back where the hinges are situated by lifting it up and away from the rest of the chassis.

During reassembly, make sure that the back-screw standoffs are in place and seated correctly. To reassemble the Pinebook Pro, slide the bottom section into place so it meets the front lip of the keyboard section. Secure the front section (where the trackpad is located) in place using the short screws in the front left and right corners. Then proceed to pop in the bottom panel into place. Secure the bottom section (where hinges are located) by screwing in the left and right corners. Then screw in the remaining screws and run your finger though the rim on the chassis to make sure its fitted correctly. Note that the front uses the remaining 2 short screws.

NOTE: The screws are small and should only be finger tight. Too much force will strip the threads. If after installing screws the back cover plate has not seated properly on one side, open the display and hold the base on either side of the keyboard and gently flex the base with both hands in opposing directions. Once the side pops further in, then recheck the screws on that side. If it does not pop back in, just let it be.

Pinebook Pro Internal Layout

Main chips

  • RK3399 system-on-chip (1)
  • LPDDR4 SDRAM (21)
  • SPI NOR flash memory (29)
  • eMMC flash memory (26)
  • WiFi/BT module (27)

Mainboard Switches and Buttons

There are two switches on the main board: disabling the eMMC (24), and enabling UART (9) via headphone jack.

The Reset and Recovery buttons (28): the reset button performs an immediate reset of the laptop. The Recovery button is used to place the device in maskrom mode; this mode allows flashing eMMC using Rockchip tools (e.g. rkflashtools).


PBPL S.jpg


Key Internal Parts

Numbered parts classification and description
Number Type Descriptor
1 Component RK3399 System-On-Chip
2 Socket PCIe 4X socket for optional NVMe adapter
3 Socket Speakers socket
4 Socket Trackpad socket
5 Component Left speaker
6 Connector Male power bridge connector
7 Socket Keyboard Socket
8 Component Optional NVMe SSD adapter
9 Switch UART/Audio switch - outputs UART via headphone jack
10 Socket Female power bridge socket
11 Socket Battery socket
12 Component Trackpad
13 Component Battery
14 Component Right speaker
15 Socket MicroSD card slot
16 Socket Headphone / UART jack
17 Socket USB 2.0 Type A
18 Socket Daughterboard-to-mainboard ribbon cable socket
19 Cable Daughterboard-to-mainboard ribbon cable
20 Component microphone
21 Component LPDDR4 RAM
22 Socket Mainboard-to-daughterboard ribbon cable socket
23 Socket Microphone socket
24 Switch Switch to hardware disable eMMC
25 Antenna BT/WiFI antenna
26 Component eMMC flash memory module
27 Component BT/WiFi module chip
28 Buttons Reset and recovery buttons
29 Component SPI flash storage
30 Socket eDP LCD socket
31 Socket Power in barrel socket
32 Socket USB 3.0 Type A
33 Socket USB 3.0 Type C

Bootable Storage

The Pinebook Pro is capable of booting from eMMC, USB 2.0, USB 3.0, or an SD card. It cannot boot from USB-C. The boot order of the hard-coded ROM of its RK3399 SoC is: SPI NOR, eMMC, SD, USB OTG.

At this time, the Pinebook Pro ships with a Debian + MATE build with uboot on the eMMC. Its boot order is: SD, then eMMC. Booting off USB storage is not currently available, but will be in the future.

(An update has been pushed for the default Debian + MATE build that improves compatibility with booting other OSs from an SD card. In order to update, fully charge the battery, establish an internet connection, click the update icon in the toolbar, and then reboot your Pinebook Pro. Please see this log for details.)

Please note that PCIe, the interface used for NVMe SSD on the Pinebook Pro, is not bootable on the RK3399 and therefore is not a part of the boot hierarchy. It is possible to run the desired OS from NVMe by pointing extlinux on the eMMC to rootfs on the SSD. This requires uboot, the Kernel image, DTB, and extlinux.conf in a /boot partition on the eMMC.

eMMC information

The eMMC storage will show up as multiple block devices:

  • mmcblk1boot0 - eMMC standard boot0 partition, may be 4MB
  • mmcblk1boot1 - eMMC standard boot1 partition, may be 4MB
  • mmcblk1rpmb - eMMC standard secure data partition, may be 16MB
  • mmcblk1 - This block contains the user areas

Only the last is usable as regular storage device in the Pinebook Pro. The device number of "1" shown above may vary, depending on kernel.

Boot sequence details

The RK3399's mask 32KB ROM boot code looks for the next stage of code at byte off-set 32768, (sector 64 if using 512 byte sectors). This is where U-Boot code would reside on any media that is bootable.

Pinebook Pro Dimensions

  • Dimensions: 329mm x 220mm x 12mm (WxDxH)
  • Weight: 1.26Kg

SoC and Memory Specification

Rockchip RK3399.png
  • Based on Rockchip RK3399

CPU Architecture

  • big.LITTLE architecture: Dual Cortex-A72 + Quad Cortex-A53, 64-bit CPU
    • Full implementation of the ARM architecture v8-A instruction set (both AArch64 and AArch32)
    • ARM Neon Advanced SIMD (single instruction, multiple data) support for accelerated media and signal processing computation
    • ARMv8 Cryptography Extensions
    • VFPv4 floating point unit supporting single and double-precision operations
    • Hardware virtualization support
    • TrustZone technology support
    • Full CoreSight debug solution
    • One isolated voltage domain to support DVFS
  • Cortex-A72 (big cluster):
  • Cortex-A53 (little cluster):
    • Quad-core Cortex-A53 up to 1.5GHz CPU
    • In-order pipeline with symmetric dual-issue of most instructions
    • L1 cache 32KB Icache and 32KB Dcache for each A53
    • L2 cache 512KB for little cluster
  • Cortex-M0 (control processors):
    • Cortex-M0 CPU
    • Two Cortex-M0 cooperate with the central processors
    • Architecture: Armv6-M
    • Thumb/Thumb2 instruction set
    • 32 bit only

GPU Architecture

  • ARM Mali-T860MP4 Quad-core GPU
  • The highest performance GPUs built on Arm Mali’s famous Midgard architecture, the Mali-T860 GPU is designed for complex graphics use cases and provide stunning visuals for UHD content.
  • Frequency 650MHz
  • Throughput 1300Mtri/s, 10.4Gpix/s
  • OpenGL® ES 1.1, 1.2, 2.0, 3.1, 3.2., Vulkan 1.0*., OpenCL™ 1.1, 1.2., DirectX® 11 FL11_1., RenderScript™.

System Memory

  • RAM Memory:
    • LPDDR4
    • Dual memory channels on the CPU, each 32 bits wide
    • Quad memory channels on the RAM chip, each 16 bits wide, 2 bonded together for each CPU channel
    • 4GB as a single 366 pin mobile RAM chip
  • Storage Memory:
    • 64GB eMMC module, can be upgraded to a 128GB eMMC module. (The initial PINE64 community build version shipped with a 128GB eMMC.)
    • eMMC version 5.1, HS400, 8 bit on RK3399 side

Battery

  • Lithium Polymer Battery (10,000 mAH)

Display

  • 14.1" 1920x1080 IPS LCD panel

Video out

  • USB-C Alt mode DP
  • Up to 3840x2160 p60, dependant on adapter, (2 lanes verses 4 lanes)

Audio

  • 3.5mm stereo earphone/microphone plug
  • Build in stereo speakers

Network

  • WiFi:
    • 802.11 b/g/n/ac
    • Dual band: 2.4Ghz & 5Ghz
    • Single antenna
  • Bluetooth 5.0

Expansion Ports

  • MicroSD card:
    • Bootable
    • Supports SD, SDHC and SDXC cards, up to 512GB
    • Version SD3.0, (MMC 4.5), up to 50MB/s
  • USB ports:
    • 1 x USB 2.0 Type-A Host Port, bootable
    • 1 x USB 3.0 Type-A Host Port, 5Gbps, is not bootable
    • 1 x USB 3.0 Type-C OTG Port, 5Gbps, (includes laptop charging function), is not bootable
  • Headphone jack switchable to UART console mux circuit
  • Optional NVMe adapter:
    • PCIe 2.x, 5GT/s per lane
    • 4 PCIe lanes, can not be bifurcated, (however, can be used with 1 or 2 lane NVMe cards)
    • Maximum length for M.2 card is 80mm (M.2 2280)
    • Power: 2.5W continuous, 8.25W peak momentary
    • Does not support SATA M.2 cards
    • Does not support USB M.2 cards

Pinebook Pro Schematics and Certifications

Datasheets for Components and Peripherals

Skinning and Case Customization

Other Resources

Retrieved from "https://wiki.pine64.org/index.php?title=Pinebook_Pro&oldid=4205"