Difference between revisions of "Pinebook Pro Troubleshooting Guide"

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== Pinebook Pro won't boot when using UART console cable ==
== Pinebook Pro won't boot when using UART console cable ==
* If you're using the UART cable sold on the Pine Store, you may want to see if it boots after you disconnect it. Some users report that custom-made cables based on FTDI UART adapters do not cause this issue.
* If you're using the UART cable sold on the [https://pine64.com/product-category/pinebook-pro/ Pine Store], you may want to see if it boots after you disconnect it. Some users report that custom-made cables based on FTDI UART adapters do not cause this issue.
* Make sure your USB to serial UART device is 3.3v. Many are 5v and some even +-12v. Pinebook Pro's only support 3.3v and may act eratically when using higher voltage. Further, higher voltage could permananetly damage the Pinebook Pro's SoC.
* Make sure your USB to serial UART device is 3.3v. Many are 5v and some even +-12v. Pinebook Pro's only support 3.3v and may act eratically when using higher voltage. Further, higher voltage could permananetly damage the Pinebook Pro's SoC.