https://wiki.pine64.org/api.php?action=feedcontributions&user=Ryo&feedformat=atomPINE64 - User contributions [en]2024-03-29T02:15:45ZUser contributionsMediaWiki 1.37.1https://wiki.pine64.org/index.php?title=PinePhone_Carrier_Support&diff=12175PinePhone Carrier Support2022-01-04T15:19:06Z<p>Ryo: Now with more break lines.</p>
<hr />
<div>{{under construction}}<br />
<br />
This page contains hints on setting up cellular network connectivity for specific carriers.<br />
For more general information, see the carrier support section of [[PinePhone#Modem]]. For the APN settings see [[PinePhone APN Settings]].<br />
<br />
= Check compatibility =<br />
To check if the PinePhone is supported on your carrier:<br />
<br />
Search for your carrier on [https://www.frequencycheck.com/ frequencycheck.com] and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the [[File:Quectel_EG25-G_LTE_Standard_Specification_V1.3.pdf]] modem specification sheet).<br />
<br />
It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as ''most'' of them are supported, you will still get good coverage.<br />
<br />
= Tested and working carriers =<br />
<br />
The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):<br />
<br />
== Asia ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
| Japan || SoftBank || Not tested || Unsupported by carrier || No || No || Mobian Phosh, December 2020<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || Yes || Mobian Phosh, January 2021<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Manjaro Plasma Mobile February 2021<br />
|-<br />
| Japan || Docomo || Yes || Not tested || Yes || Yes || Mobian Phosh, February 2021<br />
|-<br />
| India || Vodafone / Vi India || Yes || Not tested || Yes || Yes || DanctNIX (Arch Linux ARM) with Phosh, March 2021<br />
|-<br />
| South Korea || KT || Yes || Not tested || Yes || Yes || Manjaro Phosh, June 2021<br />
|-<br />
| China || China Mobile || Yes || Not tested || Yes || No || Mobile NixOS, December 2021<br />
|-<br />
| Japan || Rakuten Mobile || Yes || Not tested || Yes || Yes || Mobian Phosh, January 2022 (rivised from January 2021)<br />
|}<br />
<br />
== Africa ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Europe ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Ukraine || KyivStar || Yes || Not tested || Yes || Yes || Mobian Phosh(11Nov21)<br />
|-<br />
| Sweden || Telenor SE || Not tested || Not tested || Yes || Not tested || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Three || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Vodafone || Yes || Not tested || Yes || Yes || ALARM & pmOS (Phosh?), modem FW latest - 26 Feb 21<br />
|-<br />
| UK || Sky Mobile || Yes || Not tested || Yes || Yes || ArchLinux Phosh (20210908 image, fully updated) - 3 October 2021<br />
|-<br />
| France || Orange || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || SFR || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || Free || Yes || Not tested || Yes || Not tested || ArchLinux - 30 July 2021<br />
|-<br />
| Czech Republic || O2 || Yes (only on 2G) || Not tested || Yes || Yes || Mobian Phosh (20210517 image up to date) - 2 June 2021<br />
|-<br />
| Germany || Congstar || Yes || Not tested || Yes || Yes (IPv4 & IPv6) || Mobian (Megi's kernel 5.13.0-rc4, apt up-to-date) with Phosh, 2021-06-07<br />
|-<br />
| Germany || E-Plus || Yes (sending only 2G) || Not tested || Yes || Yes || Manjaro Phosh and postmarketOS, 2021-10-15<br />
|-<br />
| Germany || Telekom || Yes || Not tested || Yes || Not tested || Mobian Phosh (5.10-sunxi64), 2021-07-28<br />
|-<br />
| Germany || O2 / Telefonica || Yes || Not tested || Yes || Not tested || KPlasma<br />
|-<br />
| Hungary || Telekom || Yes || Not tested || Yes || Yes (IPv4) || Manjaro Phosh Beta 12, 2021-07-30<br />
|-<br />
| Hungary || Telenor || Yes || Not tested || Yes || Yes || Mobian-Phosh-20210517, 2021-09-24<br />
|-<br />
| Denmark || CBB || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile Beta 5, 2021-06-30<br />
|-<br />
| Belgium || Telenet || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Belgium || CARREFOUR || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Poland || Play || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta 18, 2021-11-14<br />
|-<br />
| Poland || Orange || Yes || No || Yes || Yes (IPv4 & IPv6) || Manjaro Phosh v21.10, 2021-12-23<br />
|}<br />
<br />
== North America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| USA || T-Mobile || Yes || No || Yes || Yes || <br />
* Arch Linux Arm 2020/11/29 <br />
* Mobian - Phosh <br />
* Manjaro - KDE Plasma Mobile<br />
|-<br />
| USA || MetroPCS (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm (Phosh,SXMO) 2021/04/29 <br />
*Manjaro - Phosh 2021/04/29 <br />
*Mobian - Phosh 2021/3/20<br />
|-<br />
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || <br />
*Manjaro - Plasma Dev 2020/11/21 <br />
*Ubuntu Touch - 2020/11/26 <br />
*KDE Neon 2020/11/02<br />
|-<br />
| USA || Mint Mobile (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/14<br />
*postMarketOS - Phosh, Sxmo, Plasma Mobile 2021/5/26<br />
*Ubuntu Touch 2021/5/24<br />
|-<br />
| USA || Tello (T-Mobile) || Yes || No || Yes || Yes || <br />
*postMarketOS - Phosh 2021/8/15<br />
|-<br />
| USA || TracFone (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021-10-06<br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/1<br />
|-<br />
| USA || Verizon || No || No || No || No ||<br />
*Ubuntu Touch 2021/5/24 (You can occasionally get the settings to work with Verizon, but it seems like the settings automatically changes the carrier to the wrong one after a few minutes) <br />
|-<br />
| USA || Verizon || Not tested || Not tested || Yes || Not via gui || <br />
*Manjaro - KDE Plasma Mobile 2021/5/10 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Not via gui || <br />
*Manjaro - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*postmarketOS - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021/5/31 <br />
|-<br />
| Canada || Freedom || Yes || Not tested || Yes || Yes || <br />
*Arch Pinephone - Phosh (APN: internet.windmobile.ca), 2021/4/25 <br />
|-<br />
| Canada || SpeakOut || Yes || Not tested || Yes || Not tested || <br />
*Mobian - Phosh 2021/11/18<br />
|-<br />
| USA || FaithWireless (AT&T) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 2021/04/29 (version 0.10.1-1, see the [[PinePhone_Carrier_Support#AT.26T|AT&T issues]] below.)<br />
|-<br />
| USA || Consumer Cellular (AT&T) || Yes || No || Yes || Yes || <br />
*Manjaro - Phosh 2021/06/26<br />
|-<br />
| USA || Google Fi (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 0.10.2 2021/05/29<br />
|-<br />
| Mexico || Telcel || Yes || Not tested || Yes || Yes ||<br />
*PostmarketOS - sxmo edge 2021/09/09<br />
|-<br />
| USA || Ting || Yes || Yes - buggy || Yes || Yes || <br />
*Manjaro - Phosh 2021/12/10 <br />
|-<br />
|}<br />
<br />
== South America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Australia / Oceania ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|- Australia || OPTUS (Dodo) || || ||Yes|| || Manjaro Plasma Mobile 5.23.4, 2021-12.27 (deepsleep disrupts settings)<br />
|}<br />
<br />
== Middle East ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Israel|| Cellcom prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
|-<br />
| Israel|| Golan TC || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Partner prepay || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Pelephone prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Hot prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| 019 prepay|| No || NA ||Bars only || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
<br />
<br />
<br />
<br />
|}<br />
<br />
= Special carrier notes =<br />
<br />
{{Warning|This section contains providers which do not work or require special settings or actions to work.}}<br />
<br />
Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:<br />
<br />
== USA ==<br />
=== AT&T ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. If you transfer a SIM card from another phone you were using with AT&T, you need to activate the PinePhone through [https://www.att.com/buy/wireless/byod/byod AT&T's website]. Calls and SMS messages work. VoLTE is as yet untested.<br />
<br />
However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. [https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf This page] lists their supported devices for their new network.<br />
<br />
=== Consumer Cellular ===<br />
<br />
Consumer Cellular is a MVNO that uses both AT&T and T-Mobile networks. On the AT&T network LTE data works without special configuration. If you transfer a SIM card from another phone to the PinePhone, you may need to contact customer support in order for them to register the IMEI association to the correct hardware; in one case it was first incorrectly identified as a Samsung Google Nexus Prime before later being correctly identified by the modem model Quectel EG25-G. Customer support also explicitly enabled VoLTE on the device. After VoLTE instructions on this site were followed and APN instructions on the Consumer Cellular site were followed, VoLTE was confirmed working.<br />
<br />
=== Cricket Wireless ===<br />
Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).<br />
<br />
=== SimpleMobile ===<br />
SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.<br />
<br />
=== Sprint ===<br />
Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.<br />
<br />
=== T-Mobile ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
T-Mobile's primary frequency band for the United States is 12 (700ac MHz).<br />
<br />
T-Mobile's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/t-mobile-united-states this page].<br />
<br />
While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.<br />
<br />
=== Verizon ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/verizon-wireless-united-states this page]. According to the same page, Verizon might restrict their network to only approved devices.<br />
<br />
Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.<br />
<br />
=== Google Fi ===<br />
Only T-Mobile service works currently, not US Cellular or Sprint.<br />
The APN is h2g2.<br />
Information from [https://forum.pine64.org/showthread.php?tid=11675&page=7 the forum].<br />
<br />
Bear in mind that initial activation of the SIM card is not possible without an Android phone running Google Apps. <br />
<br />
It should also be noted that Google uses a non-standard MMS implementation that is unlikely to be supported on the PinePhone at any point.<br />
<br />
== Europe ==<br />
=== Telekom Germany ===<br />
With low signal, there may be loud interference noise audible in calls on the receiving end. It has not yet been tested whether or not this problem is carrier specific. An easy fix is extending the modem antenna with aluminum foil (or similar) inside the back cover of the phone.<br />
<br />
== Asia ==<br />
=== SoftBank ===<br />
SoftBank USIM cards are IMEI-locked, and on top of that will only work on either Android or iOS.<br /><br />
A free SIM is available, but that one is data only.<br /><br />
The same problem might exist with MVNO's who make use of the SoftBank network, and therefore it's advised to pick either NTT docomo or au as the MNO.<br />
<br />
ソフトバンク社のUSIMカードはIMEIロックで御座います。<br /><br />
なお、Android又はiOS限定です。<br /><br />
フリーSIMもありますが、これはデータのみSIMです。<br /><br />
ソフトバンク社を使っているMVNOで同じ問題があるかもしれませんので、出来ればMNOはNTTドコモ又はauをご選択下さい。<br />
<br />
= Known issues =<br />
Known issues:<br />
* The [https://www.frequencycheck.com/models FrequencyCheck model page] does not list either Pine64 or the PinePhone.<br />
* T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.<br />
* MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.<br />
* Some providers may allow only certain known devices identified by their [https://en.wikipedia.org/wiki/Type_Allocation_Code Type Allocation Code].<br />
<br />
= MMS workarounds =<br />
These scripts allow partial MMS support on a [[PinePhone]] in distributions without working MMS support:<br />
<br />
* JMMS: [https://git.sr.ht/~amindfv/jmms]<br />
* silvermms: [https://gitlab.com/5ilver/silvermms]<br />
* MMS via Matrix with mmmpuppet: [[PinePhone MMS with Matrix]]<br />
<br />
There is a Haskel MMS client. MMS can also be manually composed with mmsd on the command line.<br />
<br />
= Resources =<br />
* IMEI - [https://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity International Mobile Equipment Identity]<br />
<br />
<br />
[[Category:PinePhone]]</div>Ryohttps://wiki.pine64.org/index.php?title=PinePhone_Carrier_Support&diff=12174PinePhone Carrier Support2022-01-04T15:18:13Z<p>Ryo: Added a note on SoftBank in both English and Japanese.</p>
<hr />
<div>{{under construction}}<br />
<br />
This page contains hints on setting up cellular network connectivity for specific carriers.<br />
For more general information, see the carrier support section of [[PinePhone#Modem]]. For the APN settings see [[PinePhone APN Settings]].<br />
<br />
= Check compatibility =<br />
To check if the PinePhone is supported on your carrier:<br />
<br />
Search for your carrier on [https://www.frequencycheck.com/ frequencycheck.com] and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the [[File:Quectel_EG25-G_LTE_Standard_Specification_V1.3.pdf]] modem specification sheet).<br />
<br />
It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as ''most'' of them are supported, you will still get good coverage.<br />
<br />
= Tested and working carriers =<br />
<br />
The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):<br />
<br />
== Asia ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
| Japan || SoftBank || Not tested || Unsupported by carrier || No || No || Mobian Phosh, December 2020<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || Yes || Mobian Phosh, January 2021<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Manjaro Plasma Mobile February 2021<br />
|-<br />
| Japan || Docomo || Yes || Not tested || Yes || Yes || Mobian Phosh, February 2021<br />
|-<br />
| India || Vodafone / Vi India || Yes || Not tested || Yes || Yes || DanctNIX (Arch Linux ARM) with Phosh, March 2021<br />
|-<br />
| South Korea || KT || Yes || Not tested || Yes || Yes || Manjaro Phosh, June 2021<br />
|-<br />
| China || China Mobile || Yes || Not tested || Yes || No || Mobile NixOS, December 2021<br />
|-<br />
| Japan || Rakuten Mobile || Yes || Not tested || Yes || Yes || Mobian Phosh, January 2022 (rivised from January 2021)<br />
|}<br />
<br />
== Africa ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Europe ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Ukraine || KyivStar || Yes || Not tested || Yes || Yes || Mobian Phosh(11Nov21)<br />
|-<br />
| Sweden || Telenor SE || Not tested || Not tested || Yes || Not tested || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Three || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Vodafone || Yes || Not tested || Yes || Yes || ALARM & pmOS (Phosh?), modem FW latest - 26 Feb 21<br />
|-<br />
| UK || Sky Mobile || Yes || Not tested || Yes || Yes || ArchLinux Phosh (20210908 image, fully updated) - 3 October 2021<br />
|-<br />
| France || Orange || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || SFR || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || Free || Yes || Not tested || Yes || Not tested || ArchLinux - 30 July 2021<br />
|-<br />
| Czech Republic || O2 || Yes (only on 2G) || Not tested || Yes || Yes || Mobian Phosh (20210517 image up to date) - 2 June 2021<br />
|-<br />
| Germany || Congstar || Yes || Not tested || Yes || Yes (IPv4 & IPv6) || Mobian (Megi's kernel 5.13.0-rc4, apt up-to-date) with Phosh, 2021-06-07<br />
|-<br />
| Germany || E-Plus || Yes (sending only 2G) || Not tested || Yes || Yes || Manjaro Phosh and postmarketOS, 2021-10-15<br />
|-<br />
| Germany || Telekom || Yes || Not tested || Yes || Not tested || Mobian Phosh (5.10-sunxi64), 2021-07-28<br />
|-<br />
| Germany || O2 / Telefonica || Yes || Not tested || Yes || Not tested || KPlasma<br />
|-<br />
| Hungary || Telekom || Yes || Not tested || Yes || Yes (IPv4) || Manjaro Phosh Beta 12, 2021-07-30<br />
|-<br />
| Hungary || Telenor || Yes || Not tested || Yes || Yes || Mobian-Phosh-20210517, 2021-09-24<br />
|-<br />
| Denmark || CBB || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile Beta 5, 2021-06-30<br />
|-<br />
| Belgium || Telenet || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Belgium || CARREFOUR || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Poland || Play || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta 18, 2021-11-14<br />
|-<br />
| Poland || Orange || Yes || No || Yes || Yes (IPv4 & IPv6) || Manjaro Phosh v21.10, 2021-12-23<br />
|}<br />
<br />
== North America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| USA || T-Mobile || Yes || No || Yes || Yes || <br />
* Arch Linux Arm 2020/11/29 <br />
* Mobian - Phosh <br />
* Manjaro - KDE Plasma Mobile<br />
|-<br />
| USA || MetroPCS (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm (Phosh,SXMO) 2021/04/29 <br />
*Manjaro - Phosh 2021/04/29 <br />
*Mobian - Phosh 2021/3/20<br />
|-<br />
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || <br />
*Manjaro - Plasma Dev 2020/11/21 <br />
*Ubuntu Touch - 2020/11/26 <br />
*KDE Neon 2020/11/02<br />
|-<br />
| USA || Mint Mobile (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/14<br />
*postMarketOS - Phosh, Sxmo, Plasma Mobile 2021/5/26<br />
*Ubuntu Touch 2021/5/24<br />
|-<br />
| USA || Tello (T-Mobile) || Yes || No || Yes || Yes || <br />
*postMarketOS - Phosh 2021/8/15<br />
|-<br />
| USA || TracFone (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021-10-06<br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/1<br />
|-<br />
| USA || Verizon || No || No || No || No ||<br />
*Ubuntu Touch 2021/5/24 (You can occasionally get the settings to work with Verizon, but it seems like the settings automatically changes the carrier to the wrong one after a few minutes) <br />
|-<br />
| USA || Verizon || Not tested || Not tested || Yes || Not via gui || <br />
*Manjaro - KDE Plasma Mobile 2021/5/10 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Not via gui || <br />
*Manjaro - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*postmarketOS - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021/5/31 <br />
|-<br />
| Canada || Freedom || Yes || Not tested || Yes || Yes || <br />
*Arch Pinephone - Phosh (APN: internet.windmobile.ca), 2021/4/25 <br />
|-<br />
| Canada || SpeakOut || Yes || Not tested || Yes || Not tested || <br />
*Mobian - Phosh 2021/11/18<br />
|-<br />
| USA || FaithWireless (AT&T) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 2021/04/29 (version 0.10.1-1, see the [[PinePhone_Carrier_Support#AT.26T|AT&T issues]] below.)<br />
|-<br />
| USA || Consumer Cellular (AT&T) || Yes || No || Yes || Yes || <br />
*Manjaro - Phosh 2021/06/26<br />
|-<br />
| USA || Google Fi (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 0.10.2 2021/05/29<br />
|-<br />
| Mexico || Telcel || Yes || Not tested || Yes || Yes ||<br />
*PostmarketOS - sxmo edge 2021/09/09<br />
|-<br />
| USA || Ting || Yes || Yes - buggy || Yes || Yes || <br />
*Manjaro - Phosh 2021/12/10 <br />
|-<br />
|}<br />
<br />
== South America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Australia / Oceania ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|- Australia || OPTUS (Dodo) || || ||Yes|| || Manjaro Plasma Mobile 5.23.4, 2021-12.27 (deepsleep disrupts settings)<br />
|}<br />
<br />
== Middle East ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Israel|| Cellcom prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
|-<br />
| Israel|| Golan TC || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Partner prepay || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Pelephone prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Hot prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| 019 prepay|| No || NA ||Bars only || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
<br />
<br />
<br />
<br />
|}<br />
<br />
= Special carrier notes =<br />
<br />
{{Warning|This section contains providers which do not work or require special settings or actions to work.}}<br />
<br />
Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:<br />
<br />
== USA ==<br />
=== AT&T ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. If you transfer a SIM card from another phone you were using with AT&T, you need to activate the PinePhone through [https://www.att.com/buy/wireless/byod/byod AT&T's website]. Calls and SMS messages work. VoLTE is as yet untested.<br />
<br />
However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. [https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf This page] lists their supported devices for their new network.<br />
<br />
=== Consumer Cellular ===<br />
<br />
Consumer Cellular is a MVNO that uses both AT&T and T-Mobile networks. On the AT&T network LTE data works without special configuration. If you transfer a SIM card from another phone to the PinePhone, you may need to contact customer support in order for them to register the IMEI association to the correct hardware; in one case it was first incorrectly identified as a Samsung Google Nexus Prime before later being correctly identified by the modem model Quectel EG25-G. Customer support also explicitly enabled VoLTE on the device. After VoLTE instructions on this site were followed and APN instructions on the Consumer Cellular site were followed, VoLTE was confirmed working.<br />
<br />
=== Cricket Wireless ===<br />
Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).<br />
<br />
=== SimpleMobile ===<br />
SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.<br />
<br />
=== Sprint ===<br />
Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.<br />
<br />
=== T-Mobile ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
T-Mobile's primary frequency band for the United States is 12 (700ac MHz).<br />
<br />
T-Mobile's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/t-mobile-united-states this page].<br />
<br />
While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.<br />
<br />
=== Verizon ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/verizon-wireless-united-states this page]. According to the same page, Verizon might restrict their network to only approved devices.<br />
<br />
Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.<br />
<br />
=== Google Fi ===<br />
Only T-Mobile service works currently, not US Cellular or Sprint.<br />
The APN is h2g2.<br />
Information from [https://forum.pine64.org/showthread.php?tid=11675&page=7 the forum].<br />
<br />
Bear in mind that initial activation of the SIM card is not possible without an Android phone running Google Apps. <br />
<br />
It should also be noted that Google uses a non-standard MMS implementation that is unlikely to be supported on the PinePhone at any point.<br />
<br />
== Europe ==<br />
=== Telekom Germany ===<br />
With low signal, there may be loud interference noise audible in calls on the receiving end. It has not yet been tested whether or not this problem is carrier specific. An easy fix is extending the modem antenna with aluminum foil (or similar) inside the back cover of the phone.<br />
<br />
== Asia ==<br />
=== SoftBank ===<br />
SoftBank USIM cards are IMEI-locked, and on top of that will only work on either Android or iOS.<br />
A free SIM is available, but that one is data only.<br />
The same problem might exist with MVNO's who make use of the SoftBank network, and therefore it's advised to pick either NTT docomo or au as the MNO.<br />
<br />
ソフトバンク社のUSIMカードはIMEIロックで御座います。なお、Android又はiOS限定です。<br />
フリーSIMもありますが、これはデータのみSIMです。<br />
ソフトバンク社を使っているMVNOで同じ問題があるかもしれませんので、出来ればMNOはNTTドコモ又はauをご選択下さい。<br />
<br />
= Known issues =<br />
Known issues:<br />
* The [https://www.frequencycheck.com/models FrequencyCheck model page] does not list either Pine64 or the PinePhone.<br />
* T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.<br />
* MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.<br />
* Some providers may allow only certain known devices identified by their [https://en.wikipedia.org/wiki/Type_Allocation_Code Type Allocation Code].<br />
<br />
= MMS workarounds =<br />
These scripts allow partial MMS support on a [[PinePhone]] in distributions without working MMS support:<br />
<br />
* JMMS: [https://git.sr.ht/~amindfv/jmms]<br />
* silvermms: [https://gitlab.com/5ilver/silvermms]<br />
* MMS via Matrix with mmmpuppet: [[PinePhone MMS with Matrix]]<br />
<br />
There is a Haskel MMS client. MMS can also be manually composed with mmsd on the command line.<br />
<br />
= Resources =<br />
* IMEI - [https://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity International Mobile Equipment Identity]<br />
<br />
<br />
[[Category:PinePhone]]</div>Ryohttps://wiki.pine64.org/index.php?title=PinePhone_Carrier_Support&diff=12173PinePhone Carrier Support2022-01-04T15:05:05Z<p>Ryo: Fixed date and renewed test from last year.</p>
<hr />
<div>{{under construction}}<br />
<br />
This page contains hints on setting up cellular network connectivity for specific carriers.<br />
For more general information, see the carrier support section of [[PinePhone#Modem]]. For the APN settings see [[PinePhone APN Settings]].<br />
<br />
= Check compatibility =<br />
To check if the PinePhone is supported on your carrier:<br />
<br />
Search for your carrier on [https://www.frequencycheck.com/ frequencycheck.com] and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the [[File:Quectel_EG25-G_LTE_Standard_Specification_V1.3.pdf]] modem specification sheet).<br />
<br />
It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as ''most'' of them are supported, you will still get good coverage.<br />
<br />
= Tested and working carriers =<br />
<br />
The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):<br />
<br />
== Asia ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
| Japan || SoftBank || Not tested || Unsupported by carrier || No || No || Mobian Phosh, December 2020<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || Yes || Mobian Phosh, January 2021<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Manjaro Plasma Mobile February 2021<br />
|-<br />
| Japan || Docomo || Yes || Not tested || Yes || Yes || Mobian Phosh, February 2021<br />
|-<br />
| India || Vodafone / Vi India || Yes || Not tested || Yes || Yes || DanctNIX (Arch Linux ARM) with Phosh, March 2021<br />
|-<br />
| South Korea || KT || Yes || Not tested || Yes || Yes || Manjaro Phosh, June 2021<br />
|-<br />
| China || China Mobile || Yes || Not tested || Yes || No || Mobile NixOS, December 2021<br />
|-<br />
| Japan || Rakuten Mobile || Yes || Not tested || Yes || Yes || Mobian Phosh, January 2022 (rivised from January 2021)<br />
|}<br />
<br />
== Africa ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Europe ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Ukraine || KyivStar || Yes || Not tested || Yes || Yes || Mobian Phosh(11Nov21)<br />
|-<br />
| Sweden || Telenor SE || Not tested || Not tested || Yes || Not tested || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Three || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Vodafone || Yes || Not tested || Yes || Yes || ALARM & pmOS (Phosh?), modem FW latest - 26 Feb 21<br />
|-<br />
| UK || Sky Mobile || Yes || Not tested || Yes || Yes || ArchLinux Phosh (20210908 image, fully updated) - 3 October 2021<br />
|-<br />
| France || Orange || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || SFR || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta6 and later - 9 march 2021<br />
|-<br />
| France || Free || Yes || Not tested || Yes || Not tested || ArchLinux - 30 July 2021<br />
|-<br />
| Czech Republic || O2 || Yes (only on 2G) || Not tested || Yes || Yes || Mobian Phosh (20210517 image up to date) - 2 June 2021<br />
|-<br />
| Germany || Congstar || Yes || Not tested || Yes || Yes (IPv4 & IPv6) || Mobian (Megi's kernel 5.13.0-rc4, apt up-to-date) with Phosh, 2021-06-07<br />
|-<br />
| Germany || E-Plus || Yes (sending only 2G) || Not tested || Yes || Yes || Manjaro Phosh and postmarketOS, 2021-10-15<br />
|-<br />
| Germany || Telekom || Yes || Not tested || Yes || Not tested || Mobian Phosh (5.10-sunxi64), 2021-07-28<br />
|-<br />
| Germany || O2 / Telefonica || Yes || Not tested || Yes || Not tested || KPlasma<br />
|-<br />
| Hungary || Telekom || Yes || Not tested || Yes || Yes (IPv4) || Manjaro Phosh Beta 12, 2021-07-30<br />
|-<br />
| Hungary || Telenor || Yes || Not tested || Yes || Yes || Mobian-Phosh-20210517, 2021-09-24<br />
|-<br />
| Denmark || CBB || Yes || Not tested || Yes || Yes || Manjaro Plasma Mobile Beta 5, 2021-06-30<br />
|-<br />
| Belgium || Telenet || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Belgium || CARREFOUR || Yes || Not tested || Yes || Yes || postmarketOS v20.05, v21.03, v21.06 and edge, 2021-08-15<br />
|-<br />
| Poland || Play || Yes || Not tested || Yes || Yes || Manjaro Phosh Beta 18, 2021-11-14<br />
|-<br />
| Poland || Orange || Yes || No || Yes || Yes (IPv4 & IPv6) || Manjaro Phosh v21.10, 2021-12-23<br />
|}<br />
<br />
== North America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| USA || T-Mobile || Yes || No || Yes || Yes || <br />
* Arch Linux Arm 2020/11/29 <br />
* Mobian - Phosh <br />
* Manjaro - KDE Plasma Mobile<br />
|-<br />
| USA || MetroPCS (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm (Phosh,SXMO) 2021/04/29 <br />
*Manjaro - Phosh 2021/04/29 <br />
*Mobian - Phosh 2021/3/20<br />
|-<br />
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || <br />
*Manjaro - Plasma Dev 2020/11/21 <br />
*Ubuntu Touch - 2020/11/26 <br />
*KDE Neon 2020/11/02<br />
|-<br />
| USA || Mint Mobile (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/14<br />
*postMarketOS - Phosh, Sxmo, Plasma Mobile 2021/5/26<br />
*Ubuntu Touch 2021/5/24<br />
|-<br />
| USA || Tello (T-Mobile) || Yes || No || Yes || Yes || <br />
*postMarketOS - Phosh 2021/8/15<br />
|-<br />
| USA || TracFone (T-Mobile) || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021-10-06<br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Mobian - Phosh 2021/3/1<br />
|-<br />
| USA || Verizon || No || No || No || No ||<br />
*Ubuntu Touch 2021/5/24 (You can occasionally get the settings to work with Verizon, but it seems like the settings automatically changes the carrier to the wrong one after a few minutes) <br />
|-<br />
| USA || Verizon || Not tested || Not tested || Yes || Not via gui || <br />
*Manjaro - KDE Plasma Mobile 2021/5/10 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Not via gui || <br />
*Manjaro - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*postmarketOS - Phosh 2021/5/31 <br />
|-<br />
| USA || Verizon || Yes || Not tested || Yes || Yes || <br />
*Arch - Phosh 2021/5/31 <br />
|-<br />
| Canada || Freedom || Yes || Not tested || Yes || Yes || <br />
*Arch Pinephone - Phosh (APN: internet.windmobile.ca), 2021/4/25 <br />
|-<br />
| Canada || SpeakOut || Yes || Not tested || Yes || Not tested || <br />
*Mobian - Phosh 2021/11/18<br />
|-<br />
| USA || FaithWireless (AT&T) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 2021/04/29 (version 0.10.1-1, see the [[PinePhone_Carrier_Support#AT.26T|AT&T issues]] below.)<br />
|-<br />
| USA || Consumer Cellular (AT&T) || Yes || No || Yes || Yes || <br />
*Manjaro - Phosh 2021/06/26<br />
|-<br />
| USA || Google Fi (T-Mobile) || Yes || No || Yes || Yes || <br />
*Arch Linux Arm - Phosh 0.10.2 2021/05/29<br />
|-<br />
| Mexico || Telcel || Yes || Not tested || Yes || Yes ||<br />
*PostmarketOS - sxmo edge 2021/09/09<br />
|-<br />
| USA || Ting || Yes || Yes - buggy || Yes || Yes || <br />
*Manjaro - Phosh 2021/12/10 <br />
|-<br />
|}<br />
<br />
== South America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|}<br />
<br />
== Australia / Oceania ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || TestOS with Phosh, 20201129<br />
|-<br />
|- Australia || OPTUS (Dodo) || || ||Yes|| || Manjaro Plasma Mobile 5.23.4, 2021-12.27 (deepsleep disrupts settings)<br />
|}<br />
<br />
== Middle East ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS working || MMS working || Calls working || Data working || Tested OS (with version) and UI<br />
|-<br />
|-<br />
| Israel|| Cellcom prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
|-<br />
| Israel|| Golan TC || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Partner prepay || receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Pelephone prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| Hot prepay|| receive+notify|| NA || ring+ notify || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
|-<br />
| Israel|| 019 prepay|| No || NA ||Bars only || NA || on PmOS Sxmo May 14 2021.<br />
|-<br />
<br />
<br />
<br />
<br />
<br />
|}<br />
<br />
= Special carrier notes =<br />
<br />
{{Warning|This section contains providers which do not work or require special settings or actions to work.}}<br />
<br />
Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:<br />
<br />
== USA ==<br />
=== AT&T ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. If you transfer a SIM card from another phone you were using with AT&T, you need to activate the PinePhone through [https://www.att.com/buy/wireless/byod/byod AT&T's website]. Calls and SMS messages work. VoLTE is as yet untested.<br />
<br />
However, it is likely AT&T will drop support with their network upgrade in the near future like their child company Cricket Wireless already has. [https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf This page] lists their supported devices for their new network.<br />
<br />
=== Consumer Cellular ===<br />
<br />
Consumer Cellular is a MVNO that uses both AT&T and T-Mobile networks. On the AT&T network LTE data works without special configuration. If you transfer a SIM card from another phone to the PinePhone, you may need to contact customer support in order for them to register the IMEI association to the correct hardware; in one case it was first incorrectly identified as a Samsung Google Nexus Prime before later being correctly identified by the modem model Quectel EG25-G. Customer support also explicitly enabled VoLTE on the device. After VoLTE instructions on this site were followed and APN instructions on the Consumer Cellular site were followed, VoLTE was confirmed working.<br />
<br />
=== Cricket Wireless ===<br />
Cricket wireless is a MVNO that uses AT&T's network. VoLTE was fully supported, but the PinePhone is no longer considered a compatible device in the US by the carrier (as of March 2021).<br />
<br />
=== SimpleMobile ===<br />
SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.<br />
<br />
=== Sprint ===<br />
Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.<br />
<br />
=== T-Mobile ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
T-Mobile's primary frequency band for the United States is 12 (700ac MHz).<br />
<br />
T-Mobile's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/t-mobile-united-states this page].<br />
<br />
While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.<br />
<br />
=== Verizon ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/verizon-wireless-united-states this page]. According to the same page, Verizon might restrict their network to only approved devices.<br />
<br />
Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.<br />
<br />
=== Google Fi ===<br />
Only T-Mobile service works currently, not US Cellular or Sprint.<br />
The APN is h2g2.<br />
Information from [https://forum.pine64.org/showthread.php?tid=11675&page=7 the forum].<br />
<br />
Bear in mind that initial activation of the SIM card is not possible without an Android phone running Google Apps. <br />
<br />
It should also be noted that Google uses a non-standard MMS implementation that is unlikely to be supported on the PinePhone at any point.<br />
<br />
== Europe ==<br />
=== Telekom Germany ===<br />
With low signal, there may be loud interference noise audible in calls on the receiving end. It has not yet been tested whether or not this problem is carrier specific. An easy fix is extending the modem antenna with aluminum foil (or similar) inside the back cover of the phone.<br />
<br />
= Known issues =<br />
Known issues:<br />
* The [https://www.frequencycheck.com/models FrequencyCheck model page] does not list either Pine64 or the PinePhone.<br />
* T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.<br />
* MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.<br />
* Some providers may allow only certain known devices identified by their [https://en.wikipedia.org/wiki/Type_Allocation_Code Type Allocation Code].<br />
<br />
= MMS workarounds =<br />
These scripts allow partial MMS support on a [[PinePhone]] in distributions without working MMS support:<br />
<br />
* JMMS: [https://git.sr.ht/~amindfv/jmms]<br />
* silvermms: [https://gitlab.com/5ilver/silvermms]<br />
* MMS via Matrix with mmmpuppet: [[PinePhone MMS with Matrix]]<br />
<br />
There is a Haskel MMS client. MMS can also be manually composed with mmsd on the command line.<br />
<br />
= Resources =<br />
* IMEI - [https://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity International Mobile Equipment Identity]<br />
<br />
<br />
[[Category:PinePhone]]</div>Ryohttps://wiki.pine64.org/index.php?title=PinePhone_Carrier_Support&diff=9357PinePhone Carrier Support2021-02-27T15:48:22Z<p>Ryo: /* Asia */</p>
<hr />
<div>{{under construction}}<br />
<br />
{{warning|1= MMS currently doesn't work in any distribution on the PinePhone without a script! This means images and group chats will not work in text messages.}}<br />
<br />
This page contains hints on setting up cellular network connectivity for specific carriers.<br />
For more general information, see [[PinePhone#Modem_and_carrier_support|Modem and carrier support]]. For the APN settings see [[PinePhone APN Settings]].<br />
<br />
= Check compatibility =<br />
To check if the PinePhone is supported on your carrier:<br />
<br />
Search for your carrier on [https://www.frequencycheck.com/ frequencycheck.com] and compare the carrier's LTE/GSM/WCDMA frequencies to the PinePhone's supported frequencies (listed in the [https://www.quectel.com/UploadFile/Product/Quectel_EG25-G_LTE_Specification_V1.1.pdf modem specification sheet]).<br />
<br />
It is likely that there will be a few frequencies that your carrier uses which are not supported by the PinePhone. Not all of the carrier's frequencies need to be supported by the PinePhone for it to work - as long as ''most'' of them are supported, you will still get good coverage.<br />
<br />
= Special carrier notes =<br />
Some carriers might support only certain frequencies or might require certain settings in Ofono or ModemManager. The following is a list of collected notes for carriers regarding special settings, hints or information:<br />
<br />
== USA ==<br />
=== AT&T ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page], AT&T's primary bands are 12 and 17 - 700ac and 700 MHz respectively. The PinePhone seems to work out-of-the-box with AT&T. Activating a SIM works. Calls and SMS messages work. VoLTE is as yet untested.<br />
<br />
=== Cricket Wireless ===<br />
Cricket wireless is a MVNO that uses AT&T's network. VoLTE is fully supported and the PinePhone is considered a compatible device in the US by the carrier.<br />
<br />
=== SimpleMobile ===<br />
SimpleMobile is a T-Mobile prepaid MVNO operating in the United States. 4G LTE, VoLTE, data, and SMS all work on the PinePhone after activation. Activation can be done online without extra software or assistance, go to https://www.simplemobile.com/activation/byopcollectsim and make sure you have your SIM card and IMEI ready.<br />
<br />
=== Sprint ===<br />
Sprint is currently not supported due to unknown reasons. Any input regarding this issue is highly appreciated.<br />
<br />
=== T-Mobile ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
T-Mobile's primary frequency band for the United States is 12 (700ac MHz).<br />
<br />
T-Mobile's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/t-mobile-united-states this page].<br />
<br />
While the PinePhone's modem does support all LTE bands that T-Mobile uses in the US (And is one of the best choices for band support with the PinePhone's modem in the US), VoLTE is still listed as "Under development" by the modem manufacturer. T-Mobile's system also does not list the PinePhone as a compatible device due to this lack of official VoLTE support. The modem is capable of working on T-Mobile with VoLTE support enabled.<br />
<br />
=== Verizon ===<br />
According to [https://ltefix.com/wp-content/uploads/USA-Major-Carriers-Bands-Frequencies-CA.pdf this page],<br />
Verizon's primary frequency band for the United States is 13 (700 MHz). Verizon's bands and protocols are summarized on<br />
[https://www.frequencycheck.com/carriers/verizon-wireless-united-states this page]. According to the same page, Verizon might restrict their network to only approved devices.<br />
<br />
Some users reported that they were able to activate their Verizon SIM by using an Verizon-approved burner phone and then inserting the SIM into the PinePhone.<br />
<br />
== Australia ==<br />
=== Telstra ===<br />
According to [https://www.frequencycheck.com/carriers/telstra-australia this page], Telstra uses the LTE B1, B3 and B28 variants, which are all supported by the EG25-G modem.<br />
<br />
= Known issues =<br />
Known issues:<br />
* The [https://www.frequencycheck.com/models FrequencyCheck model page] does not list either Pine64 or the PinePhone.<br />
* T-Mobile's system does not list the PinePhone as a compatible device due to the lack of official VoLTE support from the manufacturer, despite the fact that it does work.<br />
* MMS doesn't currently work in any distribution on the PinePhone by default. This means images and group chats will not work in text messages.<br />
* Some providers may allow only certain known devices identified by their [https://en.wikipedia.org/wiki/Type_Allocation_Code Type Allocation Code].<br />
<br />
= Tested and working carriers =<br />
<br />
The following is a list of carriers which has been tested by users and confirmed to be working (excerpt):<br />
<br />
== Asia ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS/Email || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| Japan || SoftBank || Not tested || Unsupported by carrier || No || No || ModemManager || Mobian December 2020<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || Yes || ModemManager || Mobian January 2020<br />
|-<br />
| Japan || Rakuten Mobile || Unsupported by carrier || Unsupported by carrier || Yes || No || Ofono || Manjaro Plasma Mobile February 2021<br />
|-<br />
|}<br />
<br />
== Africa ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || ModemManager || TestOS 20201129<br />
|-<br />
|}<br />
<br />
== Europe ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| Sweden || Telenor SE || Not tested || Not tested || Yes || Not tested || ModemManager || Manjaro Plasma Mobile beta2<br />
|-<br />
| UK || Vodafone || Yes || Not tested || Yes || Yes || ModemManager || ALARM & pmOS, modem FW latest - 26 Feb 21<br />
|-<br />
|}<br />
<br />
== North America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| USA || T-Mobile || Yes || No || Yes || Yes || ModemManager || Arch Linux Alarm 2020/11/29<br />
|-<br />
| USA || T-Mobile || Yes - buggy || No || Yes - buggy || Yes - buggy || Ofono || Manjaro Plasma Dev 2020/11/21 & Ubuntu Touch 2020/11/26 & KDE NEON 2020/11/02<br />
|-<br />
|}<br />
<br />
== South America ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || ModemManager || TestOS 20201129<br />
|-<br />
|}<br />
<br />
== Australia / Oceania ==<br />
{| class="wikitable sortable"<br />
!Country || Carrier name || SMS || MMS || Calls || Data || Ofono or ModemManager || Tested OS with version<br />
|-<br />
| Test || Test || Yes || Yes || Yes || Yes || ModemManager || TestOS 20201129<br />
|-<br />
|}<br />
<br />
= Resources =<br />
* IMEI - [https://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity International Mobile Equipment Identity]<br />
<br />
<br />
[[Category:PinePhone]]</div>Ryo